Karen Lofton
New York
Summary
Successful coordinator with 7 years of experience in managing Pharmacy Program, group facilitator for women's emotional wellness group asa well as liaison for client's community advisory board. Goal in maximizing performance levels in all areas in field of human services.
Overview
11
11
years of professional experience
Work History
Community Health Educator
Iris House A Center For Women
04.2018 - Current
- Collaborated with local churches to organize health fairs, workshops, and presentations, raising public awareness on HIV, Prep, Pep and Hepatitis C
- Developed strong partnerships with healthcare providers, and agencies to maximize resource utilization for community health improvement projects.
- Empowered individuals to take ownership of their personal health goals by offering one-on-one coaching sessions focused on behavior change techniques.
Group Facilitator
Iris House A Center For Women
04.2017 - Current
- Developed open rapport with patients, encouraging sharing of questions and concerns.
- Created a supportive environment by fostering trust, empathy, and mutual respect among participants.
- Prepared and led support groups for patients.
- Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development journey.
- Established clear expectations for behavior by setting ground rules and modeling appropriate conduct at all times during sessions.
- Educated in various types of techniques and skills to better understand people from diverse walks of life and cultures.
- Coordinated logistical aspects of group sessions including scheduling, materials preparation, and follow-up communications with participants.
Care Coordinator
Iris House A Center For Women
02.2013 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Receptionist
Iris House A Center For Women
02.2013 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Associate of Applied Science - Health And Human Services
Bronx Community College
Bronx New York06.2025
Alcohol/ Substance Abuse Counseling/Certification
Lehmann College
Bronx New York06.2015
High School Diploma -
Theodore Roosevelt High School
Bronx New Yrork06.1971
Skills
- Health Promotion Strategies
- Leadership Qualities
- Creativity and Innovation
- Data Analysis Capabilities
- Cultural Competency
- Behavior Change Techniques
- Community Outreach Abilities
- Substance Abuse Prevention
- Multitasking
- Self Motivation
- Analytical Thinking
Affiliations
- Member of the Board of Directors fo Flemistesr House an organization which houses men who are HIV positive
Timeline
Community Health Educator
Iris House A Center For Women
04.2018 - Current
Group Facilitator
Iris House A Center For Women
04.2017 - Current
Care Coordinator
Iris House A Center For Women
02.2013 - Current
Receptionist
Iris House A Center For Women
02.2013 - Current
Associate of Applied Science - Health And Human Services
Bronx Community College
Alcohol/ Substance Abuse Counseling/Certification
Lehmann College
High School Diploma -
Theodore Roosevelt High School
Similar Profiles
Lisa GasparLisa Gaspar
Residential Supervisor at IRIS HouseResidential Supervisor at IRIS House
Cynthia ErhabohCynthia Erhaboh
Shelter and Housing Support Worker at Victoria Women Transition House SocietyShelter and Housing Support Worker at Victoria Women Transition House Society
Hassaan MudassarHassaan Mudassar
Volunteer at House Wives & Working Women AssociationVolunteer at House Wives & Working Women Association
Sheily GeraldinoSheily Geraldino
Medical Assistant at Soho Health NyMedical Assistant at Soho Health Ny
Philippe A. KernoPhilippe A. Kerno
FX Business Development Manager at CORPAYFX Business Development Manager at CORPAY