Brittney Baldwin
Charlotte,NC
Summary
Harm Reduction Specialist who is passionate about eliminating barriers and stigmas surrounding Public Heath issues. Experienced in assessing community needs, and implementing policies and procedures within a organization to get the best measurable outcomes for the clients for whom I serve.
Overview
15
15
years of professional experience
Work History
Community Health Educator
ALFA
2022.05 - Current
- Skilled in collecting and analyzing data related to harm reduction initiatives, including program outcomes, client demographics, and risk behavior trends.
- Improved community health awareness by developing and implementing engaging educational programs such as ALFA 101.
- Collaborated with other healthcare professionals to design and deliver health education services to clients.
- Demonstrated ability to engage with diverse communities, build partnerships,and provide education and support to harm reduction practices.
- Knowledgeable in advocating for policies that support harm reduction and public health, including working with stakeholders and policymakers to influence change in the surrounding counties
Marketer/Lead Brand Ambassador
LeafFilter
2020.10 - 2021.08
- Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue 40%.
- Developed questionnaires and facilitated focus group discussions.
- Utilized specialized software to capture and process data.
- Monitored trends in social media, industry, and competitive landscape to create new material.
Key Manager
Foxcroft Wine Company
2019.10 - 2020.06
- Assisted in training all new employees and completing onboarding paperwork.
- Successfully drove new product lines to increase annual profits by 50 %.
- Mentored new sales associates to contribute to store's positive culture.
- Evaluated business processes regularly to identify areas for improvement, implementing changes as needed to maintain efficiency and effectiveness.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Concierge Director
CDS Concierge
2017.10 - 2019.10
- Assist in developing new company from the ground up.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Facilitated and coordinated transportation services for guests.
- Upheld hotel policies and procedures by providing high level of customer service.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
Health Education Specialist
Asheville Racquet Club
2014.10 - 2017.10
- Developed and distributed health education materials to increase awareness and understanding.
- Managed grant applications, budgeting, and reporting processes to secure funding for vital health education programs.
- Managed accreditation processes, ensuring compliance with national and state standards, while providing guidance and achieving successful outcomes for accreditation status.
Head Coach
Orange Theory Fitness
2014.05 - 2015.10
- Utilized various coaching models and techniques to maximize client success.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Mentored and developed novice coaches in recruiting and scouting of student-athletes.
- Collaborated with other coaches to create and execute game plans.
Key Manager
Wicked Weed Brewing
2012.12 - 2015.05
- Successfully drove new product lines to increase annual profits by 40 %.
- Spearheaded marketing efforts that increased brand awareness among target demographics leading to higher sales figures.
- Evaluated business processes regularly to identify areas for improvement, implementing changes as needed to maintain efficiency and effectiveness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed training programs to enhance employee performance and skillsets, boosting overall team efficiency.
- Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
Health Education Intern
YMCA
2009.04 - 2009.06
- Analyzed health data and created reports to present to community leaders and stakeholders.
- Established and maintained partnerships with community organizations to promote health education programs.
- Gave public talks on importance of health education and specific disease prevention and treatment strategies.
- Utilized evidence-based teaching methods to effectively engage adult learners in meaningful discussions around personal wellness goals.
Education
NC Real Estate Broker
Canopy
Charlotte, NC05.2021
Certified Personal Trainer
AFFAA
Charlotte, NC01.2013
B.S., Wellness Promotion -
UNC Asheville
05.2009
Skills
- Program Support
- Class Instruction
- Community Relations
- Prevention strategies
- Data Analysis
- Testing Protocols
- Health Promotion
- Cultural Competency
- Basic Life Support for Health Care Providers (BLS)
- Health Promotion Strategies
Other Skills Experience
- North Carolina Real Estate Broker, Charlotte, NC, 07/2020
- Certified Personal Trainer, Asheville, NC, 01/2017
- CNA I and CNA II, Asheville, NC, 05/2013
- Certified Group Fitness Instructor, Asheville, NC, 05/2015—08/2015
- Office Assistant, Blacksburg, VA, 10/2012, 05/2013
Timeline
Community Health Educator
ALFA
2022.05 - Current
Marketer/Lead Brand Ambassador
LeafFilter
2020.10 - 2021.08
Key Manager
Foxcroft Wine Company
2019.10 - 2020.06
Concierge Director
CDS Concierge
2017.10 - 2019.10
Health Education Specialist
Asheville Racquet Club
2014.10 - 2017.10
Head Coach
Orange Theory Fitness
2014.05 - 2015.10
Key Manager
Wicked Weed Brewing
2012.12 - 2015.05
Health Education Intern
YMCA
2009.04 - 2009.06
NC Real Estate Broker
Canopy
Certified Personal Trainer
AFFAA
B.S., Wellness Promotion -
UNC Asheville
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