Karen Loughridge
Crisis Clinician
Andover,MA
Summary
Equipped to manage different types of emergency situations, build alliances and screen for specific services. Excellent multitasking, organizational and conflict resolution skills. Energetic and motivated to assist anyone in crisis. Well-qualified crisis response team member well-versed in applying skills to bring calm to critical situations. Familiar with active listing, interpersonal communication and collaborative problem-solving techniques. Focused on providing vital support to all callers. Trained to respond to inbound calls and texts. Responsive to individual's personal requirements and customize support approaches. Good documentation, management skills. Social assessment, Diagnostic-DSMVTR
- Respectful Crisis Clinician with proven track record of helping clients improve mental health and well-being through evidence-based therapeutic approaches. Skilled in selecting and utilizing appropriate treatment modalities and interventions to meet needs of individuals. Passionate about helping people manage mental health and improve quality of life.
- Familiar with handling up to twenty inbound calls per day. Attentive to specific caller needs, providing catered responses to individual situations. Strengths in documentation, needs assessment and resource coordination.
Overview
20
20
years of professional experience
1
1
CPI
1
1
CANS
Work History
Crisis Clinician
Beth Israel Lahey Health Behavioral Services
Lawrence, MA
10.2004 - 06.2023
- Developed safety plans to minimize crisis risk and intervene with specific procedures.
- Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
- Assessed risk to client, loved ones or general public through established evaluation procedures.
- Offered counseling and stabilization support to reintroduce calm in crisis situations.
- Referred patients or clients to community resources or specialists.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Gathered and researched information about community mental health needs or resources used in conjunction with therapy.
Program Director
Riverside Community Care
Wakefield, MA
08.2002 - 07.2004
- Managed program operations and provided strategic leadership for workers.
- Facilitated staff meetings and educational work sessions to strengthen staff competencies.
- Oversaw administrative support staff to facilitate day-to-day program activities.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
- Initiated and set goals for programs according to strategic objectives of organization.
Owner/Executive Director
Two's Company Preschool/Residential
South San Francisco, CA
06.1974 - 08.1985
- Set organization direction and developed strategies and tactics to fulfill mission.
- Established strategic direction and goals to accomplish objectives.
- Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
- Promoted public awareness of mission through outreach, advocacy and online presence.
- Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.
- Recruited, hired and trained employees on operations and performance expectations.
Department of Social Services
City and County of San Francisco
San Francisco, CA
07.1972 - 08.1982
- Adjusted treatment plans with current interventions and progress updates.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
- Maintained thorough case history records and wrote detailed reports.
- Compiled socio-psychiatric case histories to facilitate accurate diagnoses.
- Coordinated psychosocial assessments, treatment plans and progress notes.
- Researched and developed program initiatives to better serve client population base.
Education
Master of Arts - Social Work
San Francisco State University
San Francisco, CA05.1979
Bachelor of Arts - Sociology
University of San Francisco
San Francisco, CA05.1974
Skills
- Documentation Skills
- Safety Planning
- Clinical Documentation Mastery
- Extensive DSM-IV Knowledge
- Dissociative Disorders Competency
- Patient Health Education
- Client Goal Planning
- Psychiatric Population Familiarity
- Family Therapy Aptitude
- Computer Skills
- Flexible Schedule
- Reliable & Trustworthy
Websites
Certification
- CANS CERTIFIED
- Basic Pharmacology
- CPR
- 1st Aid
- PMAB
- CPI
Timeline
Crisis Clinician
Beth Israel Lahey Health Behavioral Services
10.2004 - 06.2023
Program Director
Riverside Community Care
08.2002 - 07.2004
Owner/Executive Director
Two's Company Preschool/Residential
06.1974 - 08.1985
Department of Social Services
City and County of San Francisco
07.1972 - 08.1982
Master of Arts - Social Work
San Francisco State University
Bachelor of Arts - Sociology
University of San Francisco
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