Karen Marsella Young
7506 Longhorn Dr,NC
Summary
Results-driven sales professional with a proven track record of developing new business, expanding existing client relationships, and delivering exceptional customer service. Skilled in managing the full sales cycle, including quoting, billing, and project coordination, to ensure client satisfaction and achieve revenue growth. Adept at building long-term partnerships through strategic relationship management and effective communication.
Overview
22
22
years of professional experience
Work History
Senior Sales Executive
Mind's Eye Group
12.2021 - Current
- Developed and executed strategic sales plans to drive revenue growth and market penetration.
- Cultivated relationships with key clients, enhancing customer satisfaction and loyalty.
- Analyzed market trends to identify opportunities for product expansion and client engagement.
- Collaborated with cross-functional teams to optimize sales processes and improve efficiency.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Facilitated relationships with target accounts through implementation of proven networking methods.
Account Director
Southern Graphic Systems Inc
08.2003 - 12.2021
- Managed over 5 million dollars of business.
- Directed cross-functional teams to enhance client service delivery and improve operational efficiencies.
- Cultivated strong relationships with key clients, ensuring alignment with business objectives and expectations.
- Developed strategic account plans to drive growth and retention for high-value clients.
- Led contract negotiations, achieving favorable terms while maintaining client satisfaction.
- Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
- Managed budgets for multiple accounts, ensuring optimal allocation of resources for maximum impact.
Education
Bachelor of Science - Graphic Communications
05-1998
Skills
- Sales development
- Client relationship management
- Relationship selling
- Negotiation expertise
- Team development
- Pipeline management
- Project management
- Print production management
- Color management
- Prepress
- Packaging
- Communication Skills
Timeline
Senior Sales Executive - Mind's Eye Group
12.2021 - Current
Account Director - Southern Graphic Systems Inc
08.2003 - 12.2021
Clemson University - Bachelor of Science, Graphic Communications