Karen Mathews
Phlebotomy
Columbus,OH
Summary
Motivated professional offering versatile leadership skills and the ability to quickly learn and execute assigned tasks. Strong planner and analytical person who readily adapts to change, works independently or within a team, and possesses strong attention-to-detail. Willing and able to take on additional duties as necessary and able to meet tight deadlines without compromising quality.
Skilled Phlebotomist with more than 9 years of experience in fast-paced hospitals. Expert in quickly and accurately collecting specimens using variety of venipuncture and capillary puncture techniques. Exceptional bedside manner and adept in easing patients' fears or anxieties.
Overview
11
11
years of professional experience
Work History
Phlebotomist Technician
Quest Diagnostics
Columbus, OH
04.2025 - Current
- Collected blood samples efficiently while adhering to safety and quality standards.
- Ensured accurate patient identification and specimen labeling to prevent errors.
- Maintained cleanliness and organization of phlebotomy area to enhance workflow.
- Educated patients on procedures, alleviating anxiety and improving experience.
- Collaborated with healthcare professionals to streamline patient care processes.
- Assisted in training new staff on proper techniques and safety protocols.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
Phlebotomist
PathGroup
Columbus, OH
03.2023 - 04.2025
- Drive a vehicle to a specified patient or client locations.
- Take blood samples from patients and properly label, seal, and transport specimens to a laboratory.
- Prepare and maintain the sterilization of all equipment.
- Manage patient records and screen potential blood donors for health risks.
- Preparing patients before drawing blood
- Explaining blood draw procedures to patients and answering any questions about the process
- Following all health and safety protocols and procedures to maintain sanitary work areas
- Gathering medical testing materials, including needles, sample vials, blood storage bags and test tubes
- Verifying patient information
- Working with supervising Physicians and always following their directions and helping anywhere needed.
- Always putting the patients first ensuring their level of confidence in my skills and understanding of the procedure is always high.
High Performing Phlebotomist
BioLife Plasma Services
Columbus, OH
11.2020 - 03.2023
- Preparing patients before drawing blood
- Explaining blood draw procedures to patients and answering any questions about the process
- Following all health and safety protocols and procedures to maintain sanitary work areas
- Gathering medical testing materials, including needles, sample vials, blood storage bags and test tubes
- Verifying patient information and labeling blood samples properly
- Accurately updating patient information in the organization's database
- Helping nervous or frightened patients remain calm during blood draws
- Working with supervising Physicians and always following their directions
Front Desk Representative
Community Action
Mansfield, OH
01.2018 - 04.2021
- Manage copious amounts of inbound and outbound calls in a timely manner.
- Set scheduled appointments for disabled customers.
- Answered any questions regarding to housing.
- Keep records of all information in database in a comprehensible way.
- Identified customer's needs, research every issue provided solutions and or alternatives.
Patient Care Technician
WellNow Urgent Care
Columbus, OH
07.2018 - 02.2020
- Manage patient records
- Monitor vital signs
- Assist nursing staff where needed
- Provide direct and indirect healthcare to patients
- Develop patient care plans
- Administer EKG
- Give Immunizations
High Performing Mobile/phlebotomist
Labcorp
Columbus, OH
02.2015 - 07.2018
- Drive a vehicle to a specified patient or client locations.
- Take blood samples from patients and properly label, seal, and transport specimens to a laboratory.
- Prepare and maintain the sterilization of all equipment.
- Manage patient records and screen potential blood donors for health risks.
- Preparing patients before drawing blood
- Explaining blood draw procedures to patients and answering any questions about the process
- Following all health and safety protocols and procedures to maintain sanitary work areas
- Gathering medical testing materials, including needles, sample vials, blood storage bags and test tubes
- Verifying patient information
- Working with supervising Physicians and always following their directions and helping anywhere needed.
- Always putting the patients first ensuring their level of confidence in my skills and understanding of the procedure is always high.
Education
High School Diploma -
Mansfield Senior High School
Mansfield, OH12-1990
Certificate - Phlebotomy
Ohio School Of Phlebotomy
Columbus, OH12-2019
Skills
- Able to read and process complex data, including lab reports
- Trained in biohazardous waste and medical sharps disposal
- Trained in occupational safety procedures
- Excellent customer service skills
- Excellent customer service and patient care practices
- Effective communicator with peers, subordinates, and leaders
- Well-versed in first aid procedures
- Goal oriented
- Great Communication skills
- CPR
- Venipuncture
- Phlebotomy
- EMR Systems
- Medical Office Experience
- Primary care
- Order of draw
- Proper tourniquet use
- Data entry
- HIPAA
- Venipuncture technique
- Capillary puncture
- Needle disposal
- Patient confidentiality
- Specimen labeling
- Geriatric phlebotomy
- Recording data
- Quality control
- Hemoglobin testing
- Sample and specimen collection
- Pediatric phlebotomy
- Medical records maintenance
- Quality control guidelines
- Infection control
- Sample preparation
- Health education
- Medical records review
- Specimen labeling procedures
- Patient identification
- Therapeutic phlebotomy
- Sanitation and sterilization
- Donor screening
- Patient comfort
- Blood collection
- Patient care
- Paperwork processing
- Specimen handling
- Venipuncture expertise
- Patient support
- Specimen preparation
- HIPAA compliance
- Medical office administration
- Medical records management
- Health and safety
- Medical terminology
- Quality assurance
- EMR recordkeeping
- Proper labeling
Timeline
Phlebotomist Technician
Quest Diagnostics
04.2025 - Current
Phlebotomist
PathGroup
03.2023 - 04.2025
High Performing Phlebotomist
BioLife Plasma Services
11.2020 - 03.2023
Patient Care Technician
WellNow Urgent Care
07.2018 - 02.2020
Front Desk Representative
Community Action
01.2018 - 04.2021
High Performing Mobile/phlebotomist
Labcorp
02.2015 - 07.2018
High School Diploma -
Mansfield Senior High School
Certificate - Phlebotomy
Ohio School Of Phlebotomy