Karen McMurdo

DesignLibra, in partnership with Hayden Island Cabinets

• Launched a small-scale cabinetry and design business alongside family ventures, gaining hands-on experience in residential design, estimating, material coordination, and client relations
• Transitioned into DesignLibra, a full-time design studio, while maintaining a trusted freelance partnership with Hayden Island Cabinets and their client base
• Manage 100+ projects annually (up to 20+ smaller projects per month), creating detailed cabinetry layouts, elevations, 3D renderings, and full specification packages
• Prepare accurate estimates, takeoffs, and order documentation to streamline ordering, reduce errors, and ensure smooth project execution
• Coordinate directly with clients, contractors, and suppliers to align design intent with budget, timeline, and installation requirements
• Train and mentor other designers, fostering high-quality design standards across all projects
• Proactively identify and resolve design or material conflicts before impacting timelines, ensuring client satisfaction and project success
• Expanded business into new markets, now serving clients in five states

• Partnered with co-owner on strategic planning and day-to-day operations to support patio, deck, and railing installations
• Managed marketing efforts through print, online ads, and social media to increase visibility and attract new clients
• Created promotional materials and responded to client inquiries to ensure smooth customer experience, increasing sales
• Contributed to job site preparation and installation support as needed during busy project phases
• Developed and implemented marketing strategies to increase brand visibility and sales growth

• Consulted with walk-in clients on remodeling needs, space planning, and design selections
• Managed scheduling of installations and coordinated follow-ups with service teams
• Assisted in resolving customer concerns during and after construction projects
• Position concluded company wide due to the hiring of a new CEO at Lowe's

• Translated site measurements into custom cabinetry plans aligned with client needs and specifications
• Produced technical drawings in 20/20 Design to support accurate estimating and installation
• Guided homeowners and contractors through finish selections to finalize scope and maintain budget
• Coordinated with clients and vendors to ensure timely decisions and efficient workflows
• Supported project success through field coordination, change management, and post-installation follow-up

• Prepared accurate takeoffs, estimates, and orders to ensure seamless installations
• Served as primary liaison for clients and contractors from consultation through completion
• Managed full sales cycle, aligning design, scope, and budget expectations
• Resolved layout and product constraints during planning and on-site
• Handled multiple concurrent projects while maintaining deadlines and client satisfaction
• Mentored and trained new designers, reinforcing design standards and workflow efficiency