Karen McPhee
Wichita,KS
Summary
Skilled Certified Phlebotomist Technician with a proven track record at Affiliated Medical Services, enhancing laboratory efficiency and patient satisfaction through expert venipuncture and compassionate care. Achieved a significant reduction in specimen collection errors and maintained impeccable HIPAA compliance. Continuously updated skills through education, contributing to a safe and efficient work environment.
Overview
13
13
years of professional experience
Work History
Certified Phlebotomist Technician
Affiliated Medical Services
04.2013 - 07.2022
- Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
- Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
- Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
- Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
- Increased patient comfort during blood draws by utilizing effective communication skills and gentle techniques.
- Accurately documented relevant information within electronic health records systems, contributing towards smooth clinical workflow.
- Served as an integral part of interdisciplinary teams, collaborating effectively with nurses, physicians, and other medical staff members for comprehensive patient care provision.
- Collaborated with healthcare professionals to ensure patients received appropriate care during blood collection procedures.
- Improved patient satisfaction by providing efficient and accurate blood draws in a timely manner.
- Maintained a safe work environment by consistently following infection control and safety protocols.
- Conducted routine equipment maintenance checks, ensuring accurate and efficient blood collection processes.
- Stayed current on industry best practices through regular continuing education courses, enhancing patient care quality.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Packaged and shipped specimens to central lab daily.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Monitored supply levels and placed orders for laboratory supplies.
Phlebotomist
American Red Cross Wichita
08.2009 - 03.2013
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
Education
Phlebotomy And Nurse Ade
Wichita Area Technical College
301 S Grove St ,Wichita ,Kanasas 6721106-2009
Skills
- Venipuncture technique
- Blood culture collection
- Capillary puncture
- Centrifugation techniques
- Patient preparation
- Pediatric phlebotomy
Timeline
Certified Phlebotomist Technician
Affiliated Medical Services
04.2013 - 07.2022
Phlebotomist
American Red Cross Wichita
08.2009 - 03.2013
Phlebotomy And Nurse Ade
Wichita Area Technical College
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