Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karen Mejias-Collazo

Danbury

Summary

Experienced retail management professional with a proven track record in leading store operations and driving sales growth. Emphasizes team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experiences and optimizing store performance.

Overview

19
19
years of professional experience

Work History

Store Manager

Rite Aid
09.2018 - Current
  • Oversee daily store operations, ensuring efficient workflow and compliance with company policies.
  • Lead a team of over 10 employees in sales, merchandising, and customer service.
  • Analyze sales trends to optimize inventory, pricing, and product displays.
  • Resolve escalated customer issues, ensuring a positive shopping experience.
  • Manage hiring, onboarding, and performance evaluations.

Key Holder

Payless ShoeSource
08.2016 - 07.2017
  • Handled opening and closing procedures, including safe count and cash deposits.
  • Provided leadership on the sales floor, training associates on customer engagement.
  • Managed visual merchandising in accordance with corporate guidelines.
  • Assisted in meeting store sales goals and KPIs.

Store Manager

Perfumania
08.2011 - 05.2016
  • Directed all aspects of store operations, sales performance, and staff management.
  • Implemented promotional strategies and staff incentives to drive revenue.
  • Ensured compliance with corporate policies, loss prevention, and safety standards.
  • Developed strong client relationships to foster loyalty and repeat business.

Supervisor

CVS Pharmacy
07.2006 - 10.2009
  • Supervised store associates and coordinated daily activities to ensure smooth operations.
  • Managed cash handling procedures, including balancing registers and deposits.
  • Assisted in pharmacy support tasks and ensured store cleanliness and organization.
  • Delivered training to new hires and provided ongoing coaching.

Education

Associate of Science - Health Sciences

Naugatuck Valley Community College
Waterbury, CT
05-2026

GED -

Valley Regional Adult Education
Shelton, CT
09-2011

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Store Manager

Rite Aid
09.2018 - Current

Key Holder

Payless ShoeSource
08.2016 - 07.2017

Store Manager

Perfumania
08.2011 - 05.2016

Supervisor

CVS Pharmacy
07.2006 - 10.2009

Associate of Science - Health Sciences

Naugatuck Valley Community College

GED -

Valley Regional Adult Education

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Karen Mejias-Collazo