Summary
Overview
Work History
Education
Skills
Timeline
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Karen Millan Cruz

Phoenix,AZ

Summary

Knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort.

Overview

8
8
years of professional experience

Work History

Customer Service for Landscaping

Jose
01.2023 - Current
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Active communication with customers on a regular basis

House Cleaner

Isabel
02.2020 - Current
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Cosmetologist

Empire Beauty School
01.2018 - 01.2019
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Education

Associate - Cosmetology

Empire Beauty School - Glendale
Glendale, AZ
01.2019

High School Diploma -

Barry Goldwater High School
Phoenix, AZ
05.2016

Skills

  • Knowledge of Hair, Skin, and Nails
  • Quick learner
  • Bilingual
  • Willing to be a team player
  • Customer service
  • Licensed Cosmetologist

Timeline

Customer Service for Landscaping

Jose
01.2023 - Current

House Cleaner

Isabel
02.2020 - Current

Cosmetologist

Empire Beauty School
01.2018 - 01.2019

Associate - Cosmetology

Empire Beauty School - Glendale

High School Diploma -

Barry Goldwater High School

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Karen Millan Cruz