Summary
Overview
Work History
Education
Skills
Hardskills
Languages
Timeline
Generic

KAREN MONGE

Summary

Data analyst with over 4 years of experience in machine learning, known for exceptional attention to detail. Skilled in problem-solving and quick adaptation to new environments. Proficient in Microsoft Office.

Overview

8
8
years of professional experience

Work History

Associate, MLD Operations, GO-AI - VAR

Amazon
01.2020 - Current
  • Currently being part of the CPEX program inside the GO-AI-VAR organization since Apr 2023, working as a machine learning analyst.
  • Work with artificial intelligence systems within Amazon's logistics centers.
  • Demonstrate a high level of confidence in resolving tasks accurately and promptly.
  • Maintain constant updates in addressing job responsibilities.

Back-office analyst

Navegación Satelital
01.2017 - 01.2019
  • Monthly supervision of GPS device inventory
  • Reload of prepaid lines and management of active lines with operators such as Claro, Kolbi, and Movistar
  • Documentation, recording, and updating of internal processes, as well as handling internal systems, including Mzone and Salesforce

Back-office assistant

Navegación Satelital
01.2017 - 01.2019
  • Monitoring, updating, and management of tasks performed
  • Development of platforms that allow customers to visualize vehicles equipped with installed devices
  • Storage of work files in both physical and digital formats
  • Analysis and tracking of activities performed, such as installations, replacements, and uninstallations of GPS devices

Education

Technical degree - Human Talent Management

Universidad Politécnica Internacional
01.2023

Customer Service -

Instituto Nacional de Aprendizaje
01.2019

Technical Accounting -

Universidad Metropolitana Castro Carazo
01.2016

Some College (No Degree) - Data Analyst Technician

Universidad Politecnica Internacional
Heredia

Skills

  • Detail-Oriented Approach
  • Problem solving
  • Analytical Decision-Making
  • Teamwork and Collaboration
  • Excellent Communication
  • Multitasking
  • Task Prioritization
  • Dependable and Responsible

Hardskills

Computer Skills
Languages

Languages

English
Professional
Spanish
Native/ Bilingual
Portuguese
Professional

Timeline

Associate, MLD Operations, GO-AI - VAR

Amazon
01.2020 - Current

Back-office analyst

Navegación Satelital
01.2017 - 01.2019

Back-office assistant

Navegación Satelital
01.2017 - 01.2019

Technical degree - Human Talent Management

Universidad Politécnica Internacional

Customer Service -

Instituto Nacional de Aprendizaje

Technical Accounting -

Universidad Metropolitana Castro Carazo

Some College (No Degree) - Data Analyst Technician

Universidad Politecnica Internacional

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