Karen Montanez
Harrisburg
Summary
Dynamic owner of KM Home Cleaning with a proven track record in customer relations and business management. Skilled in fostering strong relationships and enhancing client satisfaction through compassionate care. Adept at staff oversight and operational planning, ensuring a safe and organized environment while promoting patient independence and wellbeing.
Overview
27
27
years of professional experience
Work History
Owner
KM Home Cleaning
02.1999 - 12.2025
- Assisted patients with daily living activities to enhance comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient areas, ensuring a safe environment.
- Documented patient care activities accurately to support continuity of care.
- Educated patients on personal hygiene practices to promote health and wellness.
- Provided emotional support and companionship, fostering positive patient relationships.
- Adapted quickly to changing patient needs, demonstrating flexibility in care delivery.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
PCA
Mankato Rehabilitation Center
03.1999 - 03.2013
- Assisted patients with daily living activities to enhance comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient areas, ensuring a safe environment.
- Documented patient care activities accurately to support continuity of care.
- Educated patients on personal hygiene practices to promote health and wellness.
- Provided emotional support and companionship, fostering positive patient relationships.
- Adapted quickly to changing patient needs, demonstrating flexibility in care delivery.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Education
High School Diploma -
Apple Valley HS
Apple Valley, MNSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business management
- Business planning
- Staff management
- Team oversight
- Staff hiring
Languages
Spanish
Native or Bilingual
Timeline
PCA
Mankato Rehabilitation Center
03.1999 - 03.2013
Owner
KM Home Cleaning
02.1999 - 12.2025
High School Diploma -
Apple Valley HS