Open To Work
Karen Moore
6296 South Urban Street, Littleton,CO
Summary
Detail-oriented financial specialist with expertise in customer relationship management and financial compliance. Proven track record in managing audits and budget forecasts, focusing on problem-solving and operational efficiency. Committed to enhancing team collaboration and streamlining processes for organizational success. Strong skills in customer service and client relations, resulting in increased client acquisition.
Overview
27
27
years of professional experience
Work History
Supervisory Financial Specialist
Department of Interior - Interior Business Center
Denver, Colorado
01.1999 - 12.2025
- Managed financial reporting processes for federal programs and initiatives.
- Analyzed budget proposals and provided recommendations for resource allocation.
- Coordinated audits and ensured compliance with federal financial regulations.
- Assisted in preparing annual budgets and forecasts for departmental projects.
- Collaborated with cross-functional teams to streamline financial operations and workflows.
- Provided training and support to staff on financial policies and procedures.
- Reviewed financial documents for accuracy and completeness before submission.
- Analyzed implementation of agency funds and supported cost-planning development to ensure compliance with laws and regulations.
- Coordinated funding requirements with clients and drafted documents while analyzing, tracking and reporting data.
- Developed and implemented processes to increase accuracy and efficiency of analysis.
- Identified financial data discrepancies and recommended corrective actions to prevent and resolve accounting errors.
- Provided support in developing presentations for senior management meetings relating to various finance topics.
- Compiled year-end closing entries, including accruals and adjustments.
- Maintained accurate records of all transactions according to Generally Accepted Accounting Principles.
- Participated in special projects related to cost reduction initiatives or strategic planning efforts.
- Assisted with the implementation of new accounting systems and procedures.
- Created tools for tracking key performance indicators to enhance visibility into financial performance.
- Reviewed financial statements to identify and resolve discrepancies.
- Recommended strategies to clients to help achieve financial goals.
- Followed-up with clients regularly and implemented consultative techniques to stay on top of financial means and objectives.
- Coordinated and participated in group presentations on financial services to attract new clients.
- Recruited new clients through proactive marketing initiatives and word-of-mouth referrals.
- Recruited and hired accounting support personnel to enhance team capabilities.
- Oversaw branch operations and ensured compliance with regulatory guidelines.
- Led staff training programs to improve team performance and operational efficiency.
- Developed strategic plans to enhance service delivery and customer satisfaction.
- Monitored key performance indicators to assess operational effectiveness and service quality.
- Coordinated community outreach initiatives to foster relationships and promote services.
- Directed staff recruitment efforts and conducted performance evaluations for branch personnel.
- Created reports that tracked productivity metrics such as sales volume, customer feedback ratings and employee attendance.
- Supervised team members in their day-to-day duties ensuring accuracy in tasks completed.
- Resolved escalated customer complaints in a timely manner while maintaining high levels of customer satisfaction.
- Ensured compliance with applicable laws and regulations governing financial institutions.
- Cultivated relationships with customers to ensure satisfaction with services provided by the branch.
- Managed and inspired team members to perform to full potential, driving branch profitability.
Education
Some College (No Degree) - Business Administration
University of Colorada Denver
Denver, COSkills
- Financial compliance
- Auditing practices
- Payables management
- Process improvement
- Financial services
- Team collaboration
- Problem solving
- Staff training
- Customer relationship management
- Cross-functional collaboration
- Effective communication
Accomplishments
- Received multiple awards over my career which include: Supervisor of the Year, Employee of the Quarter, team awards and performance awards. Received monetary awards from my clients, which was rare. Most of my performance reviews were at the exception level, only two were at the superior level; way above the average score.
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
On-SiteRemoteHybridSalary Range
$0/hr - $1000/hrTimeline
Supervisory Financial Specialist
Department of Interior - Interior Business Center
01.1999 - 12.2025
Some College (No Degree) - Business Administration
University of Colorada Denver