Karen Moore
Hanson,MA
Summary
Compassionate Disability Support Worker experienced in supporting individuals with disabilities through daily living and personal care routines. Delivered personalized support plans while monitoring client safety and health changes. Focused on fostering independence by teaching essential life skills and coordinating community integration activities.
Overview
1
1
Certification
6
6
years of professional experience
Work History
DSW 11
Commonwealth Massachusetts DDS
Middleboro, Massachusetts
08.2022 - Current
- Supported Commonwealth Massachusetts DDS clients with daily living and personal care routines.
- Documented service notes in Commonwealth Massachusetts DDS records and electronic systems.
- Implemented person-centered support plans for Massachusetts DDS individuals.
- Monitored client safety, health changes, and environmental risks during shifts.
- Assisted community outings, appointments, and recreational activities for Massachusetts DDS clients.
- Followed behavior support strategies and de-escalation techniques during challenging situations.
- Communicated client concerns, needs, and progress with DDS supervisors and care teams.
- Maintained confidentiality, dignity, and respectful support for Commonwealth Massachusetts DDS individuals.
- Assisted in developing self-care skills such as personal hygiene practices.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Managed challenging behaviors through positive reinforcement techniques.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Transported clients to appointments, social events, and other activities as needed.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Encouraged independence by teaching skills needed for everyday life.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Maintained records of services provided, client progress, and goals achieved.
- Administered medication according to doctor's orders and monitored side effects.
- Lifted, moved, and adjusted clients to ambulate individuals for diverse needs.
- Developed strategies to help individuals cope with their disability.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Organized recreational and educational activities for clients according to individual needs.
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Maintained organized filing system for client records, providing complete documentation of all interactions.
- Collaborated with community workers to implement exciting social activity programs within facility.
- Reported concerns to nurse supervisor to promote optimal care.
- Utilized strong assessment skills to determine necessary client care and daily function assistance.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Improved resident and staff engagement through group activities.
- Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
- Built strong and trusting rapport with clients and loved ones.
- Instructed clients on proper use of adaptive equipment such as wheelchairs and walkers.
- Created detailed and individualized plans to best support patients.
- Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
- Assisted clients with maintaining good personal hygiene.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Monitored health and well-being of clients and reported significant health changes.
- Organized oral medications for clients following dosage and schedule requirements.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained detailed records of services performed on clients.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Drove clients to doctors' appointments and social outings.
- Contacted medical providers on behalf of clients to schedule and confirm appointments. on behalf of clients to follow up on appointments.
DSW Worker
Commonwealth Massachusetts
Middleboro, MA
04.2021 - 08.2022
- Supported Commonwealth Massachusetts clients through daily developmental service coordination.
- Assessed individual needs and documented service plans in state records.
- Coordinated care with families, providers, and agency staff.
- Reviewed case information for compliance with Massachusetts program guidelines.
- Maintained confidential records following Commonwealth Massachusetts privacy standards.
- Assisted clients in developing independent living skills, such as budgeting, nutrition, household management and personal hygiene.
- Transported clients to and from community gatherings and scheduled appointments.
- Attended workshops, training sessions on topics related to disability supports, services.
- Facilitated group activities aimed at enhancing social skills and communication., such as social skills development, problem solving and communication strategies.
- Monitored clients' medical conditions and reported changes or concerns to appropriate personnel.
- Provided crisis intervention services when needed.
- Created client agendas and monitored activity to promote efficient follow through.
- Developed positive relationships with community providers in order to enhance service delivery.
- Participated in case conferences to review client progress.
- Reviewed casework documentation for accuracy, clarity, detail and objectivity relevant to caseload.
- Assessed physical environment of homes or other settings where clients reside to ensure safety standards are met.
- Communicated effectively both orally and written with a variety of stakeholders including clients, families, teachers, administrators.
- Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
- Updated emergency preparedness resource materials plan to comply with federal and state regulations.
- Devised and implemented improved care models to increase throughput, patient experiences and staff onboarding.
Education
Human Services Certificate - Human Development
Massasoit Community College
Brockton, MA 02.1985 - 07.1985
Skills
- Medication administration
- Vital signs monitoring
- Electronic documentation
- Incident documentation
- Recordkeeping
- Person-centered planning
- Care coordination
- Activities of daily living
- Health monitoring
- Behavior support
- Client transport
- Community integration
- First Aid/CPR
- Critical observation
- Conflict de-escalation
- Effective communication
- Team collaboration
- Flexibility and adaptability
- Decision-making
- Critical thinking
- Quality assurance
- Attention to detail
- Project planning
- Social perceptiveness
- Research
- Analytical thinking
- Networking
- Team building
- Organization and time management
- Multitasking Abilities
- Interpersonal communication
- Telephone etiquette
- Friendly, positive attitude
- Organization and time management
- Interpersonal communication
Opportunities of volunteering for special events and certification of CNA certified nurses aid assistance certificate
- Volunteered and fostered a autistic young boy for six months in jackson, Wyoming.
- Volunteered for Special Olympics and Anchorage, Alaska for 10 years.
- Volunteered for the homeless shelter for five years in Anchorage, Alaska
- I received a CNA in Wilson, Wyoming, certified nursing assistant.
Certification
- Human service certificate before starting Paul Dever State school in 1985
- Received my CNA,certified nurse and assistance, in Jackson hole, Wyoming in 1999
Timeline
DSW 11
Commonwealth Massachusetts DDS
08.2022 - Current
DSW Worker
Commonwealth Massachusetts
04.2021 - 08.2022
Human Services Certificate - Human Development
Massasoit Community College
02.1985 - 07.1985