Karen Moss
Cincinnati,OH
Summary
Motivated and highly disciplined professional, with 10+ years of Customer Service expertise. Specializing in Direct Sales and Recruitment with a focus on retention and building interpersonal relationships. Proficient in Social Media Marketing.
Overview
10
10
years of professional experience
Work History
Healthcare Recruiter
Health Carousel Travel Nursing
Dayton, OH
06.2022 - 07.2023
- Sourced and screened prospective travel nurse employees throughout the U.S.
- Obtained nurses through cold calling, leads, referrals, and social media.
- Negotiated compensation packages, including hourly wages, bonuses, and optional company-funded housing arrangements.
- Worked with internal credentialing and compliance staff to ensure nurses met the standards for our clients.
Direct Marketing Sales Representative
Monat
Cincinnati, OH
11.2019 - 06.2022
- Sold, recruited, and promoted naturally-based haircare, skincare, and wellness products through direct sales.
- Created content used for social media marketing.
- Incorporated popular social media apps for my posts to help gain traction.
- Hosted leadership training calls while teaching and mentoring others on the business model.
- Trained others on how to successfully run their own business.
Barista
Starbucks
Cincinnati, OH
10.2017 - 06.2021
- Executed customer service in an organized and efficient way, while multitasked in a fast-paced environment.
- Ensured that I took the appropriate drink order and created the best customized order.
- Assigned night closer; in charge of stocking, cleaning, prepping for the morning, and ensuring the café is ready for the next crew.
Administrative Assistant
America Homes 4 Rent
Cincinnati, OH
11.2018 - 06.2019
- Helped maintain safe move in/out procedures with our tenants by creating unique lockbox codes.
- Handled the residents' rent checks while scanning and depositing them daily.
- Configured how much damage was caused in their home, while assessing how much of a security deposit they would receive back.
- Imputed data on Excel spreadsheets daily, in a timely and organized manner.
- Executed business calls daily, which involved maintenance issues, rent checks, renewal status, etc.
Substitute Teacher
Rockwern Academy
Cincinnati, OH
05.2014 - 07.2018
- Grades Pre-school to sixth.
- Implemented classroom learning activities while revising students' work.
- Worked on social media posting, updated school blogs, and edited classroom pictures.
- Exchanged classroom topic discussions.
Animal Care Specialist
Animal Care Center
Cincinnati, OH
11.2013 - 03.2014
- Cared for animals that stayed in the kennel.
- Fed, bathed, cleaned, and distributed the appropriate medication to each animal.
- Transported animals to the operating room while executing cleanliness and safety procedures.
Teacher Assistant
Jewish Community Center
Cincinnati, OH
06.2013 - 01.2014
- Assisted with implementing lesson plans, meeting students' individual goals, and maintaining a safe and nurturing environment.
- Daily communication with parents and administration.
- Created stimulating, fun, and unique learning activities for the children.
Physical Therapist Assistant
Group Health Medical Center
Cincinnati, OH
06.2013 - 10.2013
- Applied hot and cold packs, heating pads, and the Stem Machine on patients.
- Set up alternative fitness activities to help individuals regain their strength.
Education
Bachelor of Arts - Communications
Arizona State University
Tempe, AZ04.2017
Associate of Arts - Marketing
University of Cincinnati
Cincinnati, OH06.2016
High School Diploma -
Kings High School
Kings Mills, OH05.2013
Skills
- Bilingual- English/ Hebrew
- Recruitment and hiring
- Competitive sourcing
- Interpersonal Relationships
- Excel/ Microsoft Word/ Merlin/ Yardi PowerPoint, etc
- Payment Collection
- Classroom Management/ Conflict Resolution
- Social Media Marketing/ Advertising
- Data Filing/ Spreadsheets
- Public Speaking
Timeline
Healthcare Recruiter
Health Carousel Travel Nursing
06.2022 - 07.2023
Direct Marketing Sales Representative
Monat
11.2019 - 06.2022
Administrative Assistant
America Homes 4 Rent
11.2018 - 06.2019
Barista
Starbucks
10.2017 - 06.2021
Substitute Teacher
Rockwern Academy
05.2014 - 07.2018
Animal Care Specialist
Animal Care Center
11.2013 - 03.2014
Teacher Assistant
Jewish Community Center
06.2013 - 01.2014
Physical Therapist Assistant
Group Health Medical Center
06.2013 - 10.2013
Bachelor of Arts - Communications
Arizona State University
Associate of Arts - Marketing
University of Cincinnati
High School Diploma -
Kings High School
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