Summary
Overview
Work History
Education
Skills
Certification
Awards
Affiliations
Military Training
Additional Experience
Appointments
Technical Skills
Websites
Timeline
Generic
Karen M. Nelson

Karen M. Nelson

Summary

Compassionate academic leader with strong focus on accreditation, program management, and continuous improvement. Expertise in leading data collection, analysis, and reporting to inform academic planning and program evaluation, while aligning outcomes with accreditation standards. Skilled in fostering collaboration across departments and engaging with key stakeholders, including faculty, leadership, and students to drive program effectiveness and student success. Adept at developing assessment tools and processes to support curriculum improvement and educational research initiatives. Experienced in monitoring and tracking accreditation compliance, preparing self-study reports, and coordinating accreditation reviews and site visits. Committed to leveraging data to inform decision-making, enhance program quality, and ensure ongoing compliance with accreditation standards. Dedicated to developing and delivering training and education programs to support continuous improvement and institutional goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Program Manager, Accreditation / Education Coordinator

College of Allied Health Sciences
01.2020 - Current
  • Serve as an assistant senior advisor in undergraduate-level allied health science and health science support disciplines
  • Assist Associate Dean in academic functions, including curriculum review, development, management, approval, and implementation
  • Act as liaison for all accreditation matters to manage communication with USU Accreditation Liaison Officer and academic partners, while overseeing compliance with accreditation standards
  • Monitor and evaluate operations and programs to ensuring accreditation standards are met
  • Collaborate with stakeholders on curricular matters, coordinate decisions and policies, and promote diverse and collegial environment
  • Participate in strategic planning and college advancement
  • Guide in review and approval of undergraduate degree plans and direct curricular activities to improve student outcomes
  • Boosted program quality and efficiency by streamlining processes to align with accreditation standards
  • Led accreditation efforts for CAHS programs in compliance with national standards and secure favorable accreditation outcomes
  • Represented CAHS on Accreditation Executive Committee, aligning initiatives with mission, meeting deadlines, and adapting to evolving project requirements
  • Coordinated MSCHE Self-Study and Site Visits, supporting team and ensuring successful reaffirmation of University through2030-2031, with emphasis on CAHS's undergraduate programs

Director, Air Force Advanced Oral Hygiene Course

United States Air Force
01.2016 - 01.2019
  • Managed U.S
  • Air Force's $2.5M Oral Hygiene Course, training2,500 dental technicians annually
  • Supervised team of six instructors, and facilitated560 Community College of Air Force credit hours
  • Planned, directed, and evaluated programs and services in response to healthcare trends, student needs, and organizational goals
  • Evaluated student progress and staff training, measuring impact on staff, patients, and organization
  • Enhanced course curriculum by analyzing student feedback and implementing targeted revisions
  • Oversaw revision of U.S
  • Air Force's Advanced Oral Hygiene Course by updating120-hour curriculum, including15 lesson plans,12 test validations, and3 study guides, ensuring delivery of high-quality training
  • Authored Commission on Dental Accreditation (CODA) self-study and developed30 course syllabi, contributing to successful accreditation of Air Force Dental Hygiene Program

Certified Registered Dental Hygienist/Periodontics Residency Flight Chief

United States Air Force
01.2014 - 01.2016
  • Served as senior enlisted leader for the Air Force's largest Periodontics Residency program, managing a diverse team of14 enlisted personnel, civilians,5 staff dentists, and9 residents, while directly supervising10
  • Advised Commander on quality-of-life issues impacting staff, oversaw operations and activities for multiple sections, reported/fulfilled manning requirements
  • Promoted professional development among officers and enlisted personnel through periodic training, guidance, feedback, and mentorship
  • Conducted reviews of performance reports, decoration/award packages, while directing enlisted career development and progression
  • As specialty clinic sole hygienist, provided advanced periodontal treatment to high-risk patients in preparation of surgical procedures
  • Spearheaded Air Force's $180,000 Postgraduate Periodontics Residency Program's short course, coordinating187 patient cases valued at $71,000 in care, resulting in6 dental student officers receiving advanced certification and1,100 Continuing Education (CE) hours
  • Fostered leadership and communication among officers and enlisted personnel through mentorship and professional development courses on conflict resolution and effective communication

Dental Manager/Leader

United States Air Force
01.2009 - 01.2014
  • Directed team of75 personnel, addressing challenges related to performance, conduct, attendance, and policy violations
  • Oversaw personnel actions, including performance reports, disciplinary actions, and promotions, ensuring adherence to policies and procedures
  • Composed policy letters, referrals, recommendations, and organization-wide emails, providing guidance to managers on employee performance and complaint investigation
  • Resolved conflicts through positive and professional mediation, fostering collaborative and productive work environment
  • Drove productivity by building strong rapport with dentists, assistants, and staff across the organization
  • Boosted patient care by monitoring performance and optimizing strategies
  • Coordinated interdepartmental collaboration, established work schedules and assigned specific jobs

Education

ED. D Higher Education Administration - Organizational Leadership

Liberty University
Lynchburg, VA
05-2027

Master of Science - Organizational Development & Leadership

University of The Incarnate Word
San Antonio, TX
05-2020

Bachelor of Science - Health Sciences

University of The Incarnate Word
San Antonio, TX
05-2018

Associate of Science - Instructor of Technology in Military Science

Community College of Air Force
01.2019

Associate of Science - Dental Hygiene

St. Petersburg College
St. Petersburg, FL
01.2014

Associate of Applied Science - Dental Assisting

Community College of the Air Force
01.2006

Skills

  • Project Management
  • Effective Communication
  • Strategic Planning & Execution
  • Policy Development
  • Innovative Thinking
  • Organizational Development
  • Conflict Resolution/Problem-Solving
  • Data Collection, Analysis, & Research
  • Detail-Oriented
  • Quality assurance
  • Collaborative Leadership
  • Critical Thinking

Certification

  • Dental Hygiene License, Florida, 2026
  • Dental Hygiene License, Texas, 2025
  • Advanced Leadership Course, 2018
  • Local Anesthesia Certification, 2014
  • Expanded Dental Functions Certification, 2014
  • Master Instructor Certification, 2008
  • CCAF Instructor Certification Level II, 2008

Awards

Air Force Meritorious Service Medal, Air Force Commendation Medal (3), 2015 59th Dental Squadron SNCO of the Year, 2014 59th Dental Squadron NCO of the Year, 2014 Faith C. Van Professionalism Award, 2011 AETC Outstanding NCO of the Year, 2011 17th Medical Group NCO of the Year, 2011 Distinguished Graduate Award, NCOA, 2004 Academic Achievement Award, ALS

Affiliations

  • American Dental Hygienists' Association2014 – Present
  • San Antonio Dental Hygienists' Association2014 – Present
  • Sigma Phi Alpha Dental Hygiene Honor Society2014 – Present

Military Training

  • Senior Non-Commissioned Officer Academy, 2018
  • Training Supervisor Course, AETC, JBSA-Lackland, Texas, 2017
  • Analysis, Design, Development, Implementation, Evaluation (ADDIE), 2017
  • Dental Plans and Programs, 2016
  • Basic Instructor Course-Refresher, 2016
  • Civilian Personnel Management Course, 2015
  • Non-Commissioned Officer Academy 2011
  • Principles of Instructional Systems Development, 2006
  • Basic Instructor Course, AETC, JBSA-Lackland, Texas, 2005
  • Airman Leadership School, 2003
  • Dental Assistant Apprentice Course, 2000

Additional Experience

Preventive Dentistry Leader, United States Air Force, San Antonio, TX

  • Supervised operative and preventive dentistry clinics, supporting19 dentists and45 technicians in delivering care to13,000 patients annually.
  • Enhanced team proficiency in oral prophylaxis techniques, ensuring adherence to quality standards and superior patient outcomes.
  • Directed the Department of Defense Smokeless Tobacco Study, coordinating data collection for1,200 patients across8 clinics, contributing to critical research initiatives.
  • Managed water fluoridation programs and analyzed population health data, delivering nutritional, prenatal, and tobacco education briefings to enhance community well-being.
  • Planned and executed community outreach events, including Children's Dental Health Month initiatives and Military Veterans' Health Fairs, promoting awareness and access to dental care.

Instructor, Dental Assistant Apprentice Course, United States Air Force, San Antonio, TX

  • Provided technical training to U.S. Air Force personnel in dental assisting, equipping them to deliver exceptional care in clinical settings.
  • Instructed over1,500 dental assistants through a rigorous48-day apprentice program over five years, ensuring skill development and compliance with standards.
  • Taught comprehensive coursework on dental procedures and infection control protocols, preparing students for professional practice.
  • Conducted evaluations through academic and performance-based assessments while offering guidance through academic and personal counseling.
  • Maintained structured classroom environment, addressing student concerns to support positive learning atmosphere.
  • Oversaw $90K budget, managing inventory and controlling expenses to sustain operational effectiveness.

Appointments

Academic Appointment(s):

  • Faculty Appointment, USU, CAHS, 2018 – Present
  • Adjunct Faculty, University of Texas Health Science Center at San Antonio, Texas, 2014 -2018
  • Director, Air Force Oral Hygiene Course, JBSA-Lackland, Texas, 2016 –2019
  • Instructor, Dental Assistant Apprentice Course, Sheppard AFB, Texas,2005 –2009

Clinical/Clinical Support Appointment(s):

  • Flight Chief, Periodontics Residency Flight, 59th Dental Training Squadron, Lackland, Texas, 2015 –2016
  • NCOIC, Preventive Dentistry, 59th Dental Squadron, JBSA-Lackland, Texas, 2014 –2015
  • Dental Assistant, 17th Medical Group, Goodfellow AFB, Texas, 2009 –2012
  • Dental Assistant, 66th Medical Group, Hanscom AFB, MA, 2000 –2005

Technical Skills

  • Software: Microsoft Office | SharePoint | Google Workspace
  • Operating Systems: Mac/Microsoft Windows
  • Academic/LMS systems: Blackboard, Canvas, TTMS, ATRRS, CMS, CeTARS

Timeline

Program Manager, Accreditation / Education Coordinator

College of Allied Health Sciences
01.2020 - Current

Director, Air Force Advanced Oral Hygiene Course

United States Air Force
01.2016 - 01.2019

Certified Registered Dental Hygienist/Periodontics Residency Flight Chief

United States Air Force
01.2014 - 01.2016

Dental Manager/Leader

United States Air Force
01.2009 - 01.2014

Associate of Science - Instructor of Technology in Military Science

Community College of Air Force

Associate of Applied Science - Dental Assisting

Community College of the Air Force
  • Dental Hygiene License, Florida, 2026
  • Dental Hygiene License, Texas, 2025
  • Advanced Leadership Course, 2018
  • Local Anesthesia Certification, 2014
  • Expanded Dental Functions Certification, 2014
  • Master Instructor Certification, 2008
  • CCAF Instructor Certification Level II, 2008

ED. D Higher Education Administration - Organizational Leadership

Liberty University

Master of Science - Organizational Development & Leadership

University of The Incarnate Word

Bachelor of Science - Health Sciences

University of The Incarnate Word

Associate of Science - Dental Hygiene

St. Petersburg College
Karen M. Nelson