Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karen Newton

Old Saybrook,CT

Summary

Dynamic professional with a proven track record at Hanesbrands Outlet, adept in customer assistance and product knowledge. Excelled in enhancing customer satisfaction and retention through effective negotiation and problem-solving skills. Demonstrated expertise in document management with Essex Financial Services, ensuring efficient data handling and support to sales teams.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Sales Associate Specialist

Hanesbrands Outlet
04.2014 - 09.2024
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Document Management Specialist

Essex Financial Services
09.2001 - 05.2013

* Prepare documents for scanning

* Categorize documents for proper entry into data base

* Accurate data entry of documents into e-file management system

* Assist sales team locating client information in database

* Prepare original documents for archival storage

Education

Bachelor of Arts - Painting

Lyme Academy College of Fine Art
Old Lyme, CT

Skills

  • Effective negotiation
  • Money handling
  • Customer assistance
  • Product knowledge
  • Problem-solving
  • Phone etiquette

Certification

Recreational Therapy

Timeline

Sales Associate Specialist

Hanesbrands Outlet
04.2014 - 09.2024

Document Management Specialist

Essex Financial Services
09.2001 - 05.2013

Bachelor of Arts - Painting

Lyme Academy College of Fine Art
Karen Newton