Karen Nguyen

• Processed weekly payroll for multiples States with over 700 employees.
• Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
• Provided customer service to employees regarding payroll inquiries and issues.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Resolved payroll discrepancies quickly and successfully.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
• Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
• Generated invoices and generated third party billing invoices.
• Assisted Accounts Payable Dept with third party payments.

• Processed weekly payroll for all branches with over 700 employees.
• Evaluated time cards and verified any wage garnishments.
• Calculated hours for general payroll as well as incentives/sick pays.
• Performed all data entry of information.
• Printed and audited payroll prior to distribution.
• Accountable for processing all special issue checks on an as needed basis.
• Made adjustments and corrections and printed a variety of additional reports.
• Maintained an extensive filing system of both reports and payroll documentation.
• Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
• Generated invoices and generated third party billing invoices .
• Managed all requests for employment verifications, wage garnishments and any benefits audits.
• Contacted branches to immediately find resolutions for escalated issues.
• Handled data entry, processed, printed checks for Accounts Payable.
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
• Trained new employees on company procedures.
• Back up for Accounts Receivable Department for audited cash receipts and handled data entry.

Responsibilities include handling the regular bi-weekly processing of payroll for 800 employees on 11 different centers throughout California. Complete the accurate and efficient evaluation/review of the hourly information to ensure it matches correctly with Timeclock system. Manage all vacation, special issue checks and any garnishments or other required changes/additions. Conduct data entry of all information and complete each payroll within strict timelines. Audit payroll reports and make any adjustments as needed. Back-up payroll documentation. Assist in various areas as needed.