Karen Nguyen
San Ramon,CA
Summary
Service-oriented professional with extensive experience in customer support and team collaboration. Proven ability to develop educational activities and conduct research that informs mental health policies. Dedicated to promoting equity within healthcare systems and fostering supportive environments. Recognized for strong work ethic, adaptability, and exceptional interpersonal skills, with a track record of mastering new skills independently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mental Health Academy Research Scholar (YMHA)
Child Mind Institute & California Dept. of Mental
San Ramon, California
03.2025 - Current
Selected statewide fellows, securing stipends exceeding $4K under CA Dept. of Mental Health.
Conducted independent research to inform mental health initiatives and policies.
Spearheaded mental health awareness initiatives to promote community engagement.
Collaborated with stakeholders to enhance outreach and education efforts.
Private Babysitter
Local Families Homes
San Ramon, California
01.2024 - Current
- Supervised children during playtime to ensure safety and engagement.
- Organized educational activities that promoted learning and creativity.
- Communicated effectively with parents about daily activities and children's needs.
- Provided emotional support to children, fostering a nurturing atmosphere.
Waitress & Hostess
Pho Hoa & Jazen Tea
San Ramon, California
06.2023 - 08.2024
- Provided excellent customer service in a fast-paced dining environment.
- Served food and beverages promptly while ensuring quality standards were met.
- Maintained the cleanliness of tables and dining areas throughout shifts.
- Assisted in training new staff on restaurant procedures
Education
High School Diploma -
California High School
San Ramon, CA06-2026
Skills
- Customer support
- Team collaboration
- Problem solving
- Attention to detail
- Patient care assistance
- Helpful and Service-oriented
- Staff training
- Cash handling and front-of-house display creation
Certification
Adolescent Crisis Response Training
Timeline
Mental Health Academy Research Scholar (YMHA)
Child Mind Institute & California Dept. of Mental
03.2025 - Current
Private Babysitter
Local Families Homes
01.2024 - Current
Waitress & Hostess
Pho Hoa & Jazen Tea
06.2023 - 08.2024
High School Diploma -
California High School