Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline

Karen O'Donnell Fountain

Fort Myers,FL

Summary

Dynamic and transformational healthcare executive with progressive leadership experience in diverse healthcare environments. Skilled in leading multidisciplinary teams to drive improved clinical outcomes, operational excellence, and patient-centered care. Adept at spearheading change management initiatives, developing talent, and building strong client partnerships. Proven record in hospital operations, healthcare management, and clinical sales.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Prior

Clinical Roles
  • Level 1 Trauma RN | Albany Medical Center
  • PACU & Emergency Room RN | Samaritan Hospital/St. Mary's Hospital
  • Emergency Room Travel RN
  • Staff Nurse | Medical Unit

Director of Clinical Services

Ingenovis Fastaff
11.2017 - Current
  • Lead nursing operations across eight facilities in the Bronx, overseeing 500+ travel nurses and driving $90M in revenue.
  • Collaborate directly with C-suite executives to ensure operational and clinical excellence.
  • Conduct client sales visits, deliver high-impact presentations, and foster strategic partnerships to maximize CRM growth.
  • Utilize consultative and cross-selling techniques to surpass sales targets.
  • Oversee multiple large-scale projects while ensuring quality and budget adherence.

Nursing Supervisor

Westchester Medical Center
01.2012 - Current
  • Manage daily nursing operations for a 650-bed Level 1 trauma medical center.
  • Champion initiatives enhancing patient safety, quality metrics, and staff engagement.
  • Bring 15+ years of critical care and emergency nursing expertise to leadership role.

Director of Clinical Services (Fastaff) / Director of Clinical Operations (USN)

Ingenovis Fastaff/US Nursing
01.2021 - 05.2023
  • Directed clinical operations during healthcare labor disruptions, managing staffing of hundreds to thousands of providers.
  • Supervised and developed a team of 15 direct-report RNs.
  • Supervised and developed a team of hundreds to thousands of non-direct report Healthcare providers.
  • Led strategic planning initiatives to optimize workforce management and recruitment.
  • Strengthened client satisfaction through effective sales and contract negotiation strategies.

Administrative Clinical Supervisor of Nursing

Ellis Hospital
01.2014 - 01.2018
  • Manage daily nursing operations for a 352 bed Hospital System with a rehab of 115 beds.
  • Coordinated facility-wide staffing and scheduling to meet budget and safety standards.
  • Streamlined onboarding for new admissions and patient transfers.
  • Acted as key point of resolution for patient complaints and unit-level operational concerns.

Education

Master of Business Administration (MBA) -

Aspen University
11-2019

Master of Science in Nursing (MSN) -

American Sentinel University
10-2015

Bachelor of Science in Nursing (BSN) -

American Sentinel University
07-2013

Associate of Applied Science in Nursing (AAS) -

Hudson Valley Community College
05-2009

Associate of Science -

Hudson Valley Community College, Troy, NY
04-2009

Skills

  • - Patient-Centered Care
  • Change Management
  • Talent Development
  • Project Management
  • Hospital Operations
  • Healthcare Management
  • Executive Leadership
  • Quality improvement
  • Clinical leadership
  • Sales & Client Relationship Management

Accomplishments

  • Increased revenue yearly.
  • Earned "Presidents Club".
  • Supervised team of 15 staff members.
  • Managed and tracked certification and re-certification schedules for over 500 staff.

Certification

  • Trauma Nursing Core Course (TNCC)
  • Lean Six Sigma Green Belt (LSSGB)
  • Certified AI in Healthcare
  • Certified BLS Instructor, AHA
  • Certified ACLS Instructor, AHA
  • Certified PALS Instructor, AHA

Affiliations

  • - New York Organization of Nurse Executives and Leaders
  • - American Heart Association

Timeline

Director of Clinical Services (Fastaff) / Director of Clinical Operations (USN) - Ingenovis Fastaff/US Nursing
01.2021 - 05.2023
Director of Clinical Services - Ingenovis Fastaff
11.2017 - Current
Administrative Clinical Supervisor of Nursing - Ellis Hospital
01.2014 - 01.2018
Nursing Supervisor - Westchester Medical Center
01.2012 - Current
Prior - Clinical Roles
Aspen University - Master of Business Administration (MBA),
American Sentinel University - Master of Science in Nursing (MSN),
American Sentinel University - Bachelor of Science in Nursing (BSN),
Hudson Valley Community College - Associate of Applied Science in Nursing (AAS),
Hudson Valley Community College - Associate of Science,

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Karen O'Donnell Fountain