Jacqueline Carreno

- Perform clinical quality control procedures to ensure compliance with healthcare standards

- Assist providers with patient exams, treatments, and procedures

- Train and support students completing clinical rotations

- Room patients, obtain vital signs, and document accurately in EHR systems

- Maintain clean and fully stocked exam rooms following infection control protocols

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

• Resolved customer inquiries efficiently through effective communication and problem-solving techniques.
• Assisted in training new representatives on company policies and customer service best practices
• Managed high-volume calls while maintaining quality standards and ensuring timely responses.
• Led initiatives to reduce response times, enhancing overall customer experience and loyalty.

• Provided exceptional customer service by assisting guests with inquiries and resolving issues promptly.
• Collaborated with team members to maintain store cleanliness and organization, ensuring a welcoming environment.
• Stocked shelves and replenished inventory, ensuring products were easily accessible for customers.
• Assisted in training new crew members on operational processes and customer service standards
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.

• Supervised daily operations, ensuring compliance with health and safety standards.
• Trained and mentored staff to enhance service quality and efficiency.
• Managed inventory control processes to reduce waste and optimize stock levels
• Led team meetings to communicate goals, expectations, and performance feedback effectively.