KAREN OLIVERA
Chicago,IL
Summary
As a highly motivated and organized individual, I bring a strong work ethic and attention to detail to every project I am committed, I consider myself a responsible, sociable and reliable person who is willing take on new challenges. Strong work ethic, adaptability, with desire to take on new challenges. Adept at working effectively and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Repair Technician Assistant (ITAD)
ZONES LLC
Carol Stream, IL
12.2023 - 08.2024
- Tested repaired products for proper operation prior to returning them to customers.
- Conducted preventive maintenance on iPhones/iPads by running diagnostic ,tests and cleaning regularly.
- Performed quality control checks on each iPhone/ iPad repaired before returning them to customers.
- Communicated with management, Repair Technician and quality departments to solve technical requirements
- Communicate through email daily reports about issues, assessments and repairs statement’s to my Supervisor/ Manager
Picker/Order assistant
ZONES LLC
Carol Stream, IL
09.2023 - 12.2023
- Collet various products and orders from warehouses or shops for a customer.
- Picking items from shelves from an inventory list and packing them in preparation for shipment.
Server
Bone Hook Brewing Company
Naples, FL
01.2022 - 03.2023
- Delivered food and drink orders
- Provided excellent customer service
- Took orders from customers and bring the food/ drink appropriately
Host
Marriot Hotel Quito (restaurant)
Ecuador
05.2019 - 03.2020
- Costumer service
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Assisted servers in seating guests by escorting them to their tables.
Recepcionist
Maritime Contractors
Venezuela
10.2017 - 11.2018
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
Degree in Industrial Relations and management -
UNIVERSIDAD ALONSO DE OJEDA
Venezuela01.2018
Skills
- Strong communication skills
- Teamwork
- Customer Service
- Attention to detail
- Problem Solving
- Organized
- Collaborative
- Responsible
- Reliability
- Goal Setting
Age
26
Personal Information
Date of Birth: 01/15/98
Languages
- SPANISH
- ENGLISH
Timeline
Repair Technician Assistant (ITAD)
ZONES LLC
12.2023 - 08.2024
Picker/Order assistant
ZONES LLC
09.2023 - 12.2023
Server
Bone Hook Brewing Company
01.2022 - 03.2023
Host
Marriot Hotel Quito (restaurant)
05.2019 - 03.2020
Recepcionist
Maritime Contractors
10.2017 - 11.2018
Degree in Industrial Relations and management -
UNIVERSIDAD ALONSO DE OJEDA