Karen Palsdottir
New York,NY
Summary
Dedicated and results-driven professional with extensive experience in providing excellent support and assistance to clientele and customers/sponsors in a fast-paced environment. Adept at project managing successful sponsorship contracts and campaigns from conception to completion. Proven ability to exceed sponsorship goals by leveraging strong organizational skills, attention to detail, and effective communication. Experienced in managing cross-functional teams to ensure alignment with project timelines and objectives.
Overview
8
8
years of professional experience
Work History
Sponsorship Coordinator
Lawrence Ragan Communications Inc.
02.2023 - Current
- Created project timelines and managed all sponsorship logistics for events and content; includes communicating deadlines, answering inquiries, and collecting/implementing deliverables.
- Attended live events monthly to assist with sponsor setup and was the sponsor onsite point of contact.
- Collaborated with the content, marketing and web teams to execute on client deliverables.
- Oversaw all sponsor logistics for Webinars, Conferences, Roundtables, Dedicated Emails.
Customer Experience Associate
Very Great
08.2020 - 12.2022
- Resolved customer inquiries related to online purchases, product delivery, billing and discount discrepancies to encourage customer retention.
- Maintained extensive knowledge of company products to recommend items aligned with customer needs.
- Responded to customer inquiries in a timely manner throughour chosen CRM platform, Facebook and Instagram. Advisor, Recruiting Support Lead
Admissions Representative
The Maryland Institute College Of Art
06.2016 - 11.2019
- Responsible for full-cycle recruitment of transfer students, conducted follow-up meetings, and maintained daily communications with prospective students.
- Attended National Portfolio Days and provided portfolio feedback to prospective students.
- Promoted the institution's various undergraduate programs during information gathering sessions and campus tours, and performed a detailed overview of accreditation requirements.
Advisor
Warby Parker
03.2016 - 08.2020
- Achieved the highest company sales at the Bethesda retail location by demonstrating exceptional customer service and superb product knowledge while communicating Warby Parker’s Core Values to customers.
Education
Bachelors of Fine Art - Art
Maryland Institute College of Art
Baltimore12.2013
Skills
Strong attention to detail,
Strong customer advocacy
Highly motivated
Creative thinker
Proactive
Adobe Suite
Outlook and Microsoft
Asana
Additional Information
- Sales & Media Intern
i8 Gallery
06/2013 - 07/2013, Reykjavik, Iceland
Summer Internship
- Installation Intern
Reykjavik Art Museum
05/2012 - 07/2012, Reykjavik, Iceland
Summer Internship
Timeline
Sponsorship Coordinator
Lawrence Ragan Communications Inc.
02.2023 - Current
Customer Experience Associate
Very Great
08.2020 - 12.2022
Admissions Representative
The Maryland Institute College Of Art
06.2016 - 11.2019
Advisor
Warby Parker
03.2016 - 08.2020
Bachelors of Fine Art - Art
Maryland Institute College of Art
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