Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

KAREN PARRA

State of Arizona- Department of Child Safety
Phoenix,AZ
1
Certification
15
years of professional experience

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

child safety investigations case manager

4 Years 9 Months
State of Arizona- Department of Child Safety | 01.2022 - Current
  • Conducted child safety assessments and documented findings to inform protection decisions and enhance child safety outcomes.
  • Collaborate with multidisciplinary teams to address risk factors and strengthen family stability.
  • Respond to crisis situations, completed home visits, and adjusted interventions to protect child welfare.
  • Evaluated family progress and recommended services to align with case findings and address specific family needs.
  • Maintain accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Provide crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Coordinated case plans with families, service providers, and courts to facilitate permanency goals and strengthen family support systems.

Case Aide

8 Years 9 Months
State of Arizona- Department of Child Safety | 01.2018 - Current
  • Facilitated meetings among clients (natural parents and children) to promote compliance and engagement
  • Enters case notes into Children’s information Library and Data Source (Guardian) system
  • Transported children and ensured proper use of child safety seats ensuring timely arrival.
  • Participated in a variety of meetings and client hearings
  • Assists DCS case managers with filing, disclosures, packets, case notes

WIC-Nutrition Education Specialist

3 Years 5 Months
Mountain Park Health Center | 08.2014 - 01.2018
  • Provide participant centered nutrition education to participants individually or in groups according to age, category, health risk, and family needs
  • Provide breastfeeding support and promote a culture of breastfeeding
  • Determines WIC program eligibility in accordance with local, state, and federal regulations and procedures
  • Conducts interviews and accurately documents information on residency, income, and family situation in a computerized participant database
  • Obtains, evaluates and documents measurements of stature, weight, and hemoglobin

Dental Assistant

4 Months
Protection Plus Dental Center | 02.2013 - 06.2013
  • Greeted and prepared patients for examinations, ensuring comfort and readiness for procedures
  • Prepared treatment rooms and sterilized instruments to maintain infection-control standards.
  • Assisted dentists during restorative, surgical, and preventive procedures with organized chairside support.
  • Captured digital and traditional radiographs while following radiation-safety protocols.
  • Updated patient charts, medical histories, and treatment records with accuracy and confidentiality.
  • Educated patients on oral hygiene, post-treatment care, and procedure expectations.

Team Lead

2 Years 5 Months
UPS (Intermountain Staffing) | 07.2011 - 12.2013
  • Led package sort operations to maintain workflow and meet daily service commitments.
  • Coordinated preload and unload teams to balance labor, reduce delays, and support timely dispatch.
  • Monitored scanning accuracy and shipment handling to protect tracking integrity and package visibility.
  • Resolved sort-line issues quickly to keep conveyor flow moving and minimize operational interruptions.
  • Trained new employees on safety procedures, equipment use, and UPS operating standards.

Education

- Dental Assisting

Bryman School of Arizona | Phoenix | 01-2012

High School Diploma

Trever Browne High School | Phoenix | 01-2011

Skills

Data management
Great customer service
Bilingual
Leadership effectiveness
Multitasking skills
Organization and multitasking
Time management
Problem-solving
Motivated self-starter

Certification

Advanced Training Academy - Advanced Forensic Interviewing Training-2023

Timeline

child safety investigations case manager

State of Arizona- Department of Child Safety
01.2022 - CurrentRead More

Case Aide

State of Arizona- Department of Child Safety
01.2018 - CurrentRead More

WIC-Nutrition Education Specialist

Mountain Park Health Center
08.2014 - 01.2018Read More

Dental Assistant

Protection Plus Dental Center
02.2013 - 06.2013Read More

Team Lead

UPS (Intermountain Staffing)
07.2011 - 12.2013Read More

Trever Browne High School

High School Diploma
Read More

Bryman School of Arizona

from Dental Assisting
Read More
KAREN PARRA