Karen Peck
Malone,NY
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
alice hyde medical practice
Malone, NY
11.2020 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Responded to patient callbacks and phone-in prescription refill requests.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Phlebotomist
alice hyde medical center
Malone, NY
08.2010 - 10.2020
- Assisted with maintaining inventory levels of necessary supplies.
- Reported any discrepancies or issues encountered during specimen collection process immediately.
- Answered phone inquiries from physicians' offices regarding lab results or other requests.
- Performed blood draws on patients of all ages in a safe and efficient manner.
- Assessed patient needs, responded to questions and provided quality care throughout the procedure.
- Collected specimens using various collection techniques such as venipuncture, finger stick, heel sticks.
- Labeled specimen containers accurately with patient information according to established protocols.
- Processed specimens according to laboratory procedures and guidelines.
- Adhered to safety regulations regarding handling of biohazardous materials.
- Provided education and instruction to patients about the procedure process.
- Followed strict guidelines for proper specimen storage and transportation of collected specimens to laboratory facilities.
- Prepared supplies needed for each phlebotomy assignment before arriving at patient's bedside and location.
- Provided assistance in training new phlebotomists on proper technique and protocol.
- Maintained a clean work area including disposing of used needles properly.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Education
High School Diploma -
Franklin Academy School
Malone06-2009
Skills
- Phlebotomy
- Check-in coordination
- Indirect Patient Care
- Payment Collection
- Patient Flow Management
- Data Entry
- phlebotomy trainer for all new hires LPN and MA
Affiliations
- i do makeup for weddings on the side free lance
- i enjoy being with my family
- love the outdoors
Certification
- cpr certified
- phlebotomy certified
Timeline
Medical Assistant
alice hyde medical practice
11.2020 - Current
Phlebotomist
alice hyde medical center
08.2010 - 10.2020
High School Diploma -
Franklin Academy School
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