Karen Pena Sanchez

I’ve worked in customer service since 2018 working in a grocery store which has given me a good skill with talking with new people and helping problem solving and multitasking. Working in a factory helped me with teamwork and at a fast pace with efficiency. Sherwin Williams has gotten me out of my comfort zone and out of my shell with new people coming everyday and no day is the same learning something new everyday. I have provide skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Most jobs I’ve had a good background in managing customer inquiries, resolving conflicts and providing solutions to enhance customer satisfaction. Strong communication skills coupled with ability to handle multiple tasks simultaneously have consistently improved operational efficiency. Notable for fostering positive relationships with customers by understanding needs and delivering timely service.Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.