Professional Summary
Overview
Work History
Education
Skills
Timeline

Karen Peterson

Recovery Solutions
Columbia,SC
26
years of professional experience

Dynamic Unit Manager at Recovery Solutions with a proven track record in enhancing patient care through effective team collaboration and behavior management. Expert in medication administration and compassionate caregiving, fostering independence and dignity for clients. Successfully implemented evidence-based practices, improving unit efficiency and resident outcomes while maintaining compliance with safety standards.

Diligent [Desired Position] with solid background in providing compassionate support to individuals. Adept at managing daily activities and ensuring clients' well-being through personalized care plans. Demonstrated proficiency in communication and problem-solving skills.

Results-driven support professional prepared for impactful roles in direct care environments. Proven ability to enhance clients' quality of life through tailored support and effective daily management. Known for strong collaboration and adaptability, ensuring seamless team operations and consistent quality outcomes.

Work History

Unit Manager

6 Months
Recovery Solutions | 05.2026 - Current
  • Supervised daily unit operations, ensuring consistent compliance with safety and care standards.
  • Coordinated staff schedules and assignments to maintain effective unit coverage.
  • Monitored resident status and escalated concerns to nursing and clinical teams.
  • Reviewed documentation for accuracy, completeness, and regulatory compliance.
  • Led shift briefings to align staff on priorities, incidents, and care plans.
  • Addressed behavioral incidents quickly, using de-escalation and policy-based interventions.
  • Collaborated with multidisciplinary teams to improve unit efficiency and resident outcomes.
  • Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
  • Addressed clinical issues promptly to reduce risks associated with patient care or operational inefficiencies in the unit.
  • Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
  • Met with nursing staff and support personnel to plan services, programs and activities.
  • Facilitated interdepartmental collaboration through effective communication and coordination of patient care plans.
  • Implemented evidence-based practices within the unit to enhance overall quality of care provided to patients.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Direct Support Professional

25 Years 8 Months
The Arc Jefferson St/ Lawrence | 08.2000 - 04.2026
  • Supported daily living activities, promoting independence, dignity, and person-centered care.
  • Assisted with medication administration, following care plans and safety protocols.
  • Documented behaviors, services, and incidents accurately in required support records.
  • Facilitated community outings, social engagement, and skill-building activities.
  • Monitored client safety, responded calmly to needs, and maintained supportive environments.
  • Implemented behavior support strategies, reinforcing positive routines and independence.
  • Collaborated with interdisciplinary teams to deliver consistent, individualized supports.
  • Prepared meals, assisted with personal care, and maintained clean living spaces.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.

Education

High School Diploma

Watertown High Scholl | Watertown, NY | 07.1995

Skills

CPR certified
BLS certified
First aid and safety
Time management
Behavior redirection
Client support
Compassionate caregiving
Medication administration
Behavioral management
Client documentation
Relationship building
Transportation
Patient care
Disability awareness

Timeline

Unit Manager

Recovery Solutions
05.2026 - CurrentRead More

Direct Support Professional

The Arc Jefferson St/ Lawrence
08.2000 - 04.2026Read More

Watertown High Scholl

High School Diploma
Read More
Karen Peterson