Tasha Jackson
Medford,NY
Summary
Compassionate and dedicated Direct Support Professional committed to providing exceptional support for emotional, physical, and mental well-being. Known for a caring and vigilant approach that ensures patients receive the highest level of attention and care. Proven ability to excel in multitasking, organizational tasks, and conflict resolution, fostering a positive environment for both patients and colleagues. Eager to leverage expertise in a dynamic healthcare setting to enhance patient outcomes and overall satisfaction.
Overview
27
27
years of professional experience
Work History
Independent Contractor
Exceptional Tours
Philadelphia, PA
06.2025 - Current
- Developed project plans to streamline operations and enhance service delivery.
- Collaborated with individual to identify needs and tailor solutions for improved satisfaction..
- Implemented differentiated instruction strategies to meet diverse learning needs of individual
- Developed engaging lesson plans to enhance individuals learning and critical thinking skills.
- Utilized assessment tools to evaluate individuals performance and inform redirection adjustments.
- Collaborated with colleagues to design interdisciplinary projects that integrated multiple subjects.
- Led professional development workshops focused on innovative teaching practices and educational technology integration.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
Direct Support Professional
Peaceful Living
Philadelphia, PA
06.2025 - Current
- Assisted individuals with daily living activities, fostering independence and dignity.
- Developed personalized care plans in collaboration with interdisciplinary teams.
- Provided emotional support and companionship, enhancing quality of life for clients.
- Trained new staff on best practices for direct support services and client engagement.
- Monitored client progress towards goals, adjusting strategies as needed for optimal outcomes.
- Advocated for client needs within community resources and service systems.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Direct Support Professional
Delta T Group
Philadelphia, PA
03.2024 - 06.2025
- Led training sessions on safety protocols and crisis intervention techniques for staff development.
- Implemented feedback mechanisms to improve service delivery and client satisfaction levels.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Assistant Field Director
Working America, AFL-CIO
Philadelphia, PA
03.2024 - 02.2025
- Led project initiatives to enhance operational efficiency and team performance.
- Developed training materials for staff onboarding and skill enhancement.
- Analyzed data trends to inform decision-making and strategic planning.
- Coordinated cross-functional teams to align objectives and improve communication.
- Implemented process improvements that streamlined workflows and reduced delays.
- Mentored junior staff, fostering professional growth and skill development.
- Established key performance indicators to measure success of initiatives and projects.
- Enhanced team performance through regular feedback sessions, setting clear expectations, and providing constructive criticism.
- Evaluated project outcomes against set objectives, using learnings to inform future decision-making processes.
- Conducted thorough site evaluations to assess potential risks and develop mitigation strategies accordingly.
- Assisted in the planning and execution of field projects for enhanced operational effectiveness.
Assistant Teacher
Mary Haven
Port Jefferson, NY
01.2020 - 10.2020
- Assisted educators in developing and implementing lesson plans tailored to individual student needs.
- Supported classroom management by maintaining a positive learning environment for students.
- Collaborated with teachers to evaluate student progress and adjust instructional strategies accordingly.
- Facilitated small group activities to enhance student engagement and comprehension of educational material.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Independent Care Provider
Independent Support Services
Medford, NY
04.2014 - 07.2020
- Provided personalized care and support to clients, enhancing their daily living experiences.
- Developed and implemented individualized care plans tailored to specific client needs.
- Coordinated with healthcare professionals to ensure optimal client health and safety outcomes.
- Trained and mentored new caregivers on best practices and client handling techniques.
- Monitored clients' progress, adjusting care strategies as necessary for improved well-being.
- Managed scheduling and logistics for multiple clients, ensuring timely service delivery.
- Monitored vital signs regularly, documenting changes and promptly reporting any concerns to healthcare professionals.
- Promoted mental wellness through engaging conversations and meaningful social interactions with clients.
- Developed strong relationships with family members by maintaining open lines of communication regarding client progress and needs.
- Streamlined daily routines for clients, ensuring timely completion of essential tasks.
Production Worker
Chembio C/O Randstad Staffing
Medford, New York
04.2019 - 03.2020
- Machine operation, labeling, Quality Control.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Recommended process improvements to enhance operational safety and efficiency.
- Assisted assessment of finalized product development to maintain QC standards.
- Organized project components according to workflow.
Counselor
Independent Support Services
Monticello, NY
10.2014 - 11.2019
- Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
- Gathered information from families and social services agencies to inform development of treatment plans.
- Provided cognitive-based therapy to assist with challenge and crisis resolution.
- Liaised with family members to discuss progress and develop ongoing plans for counseling goals.
- Assisted clients with identifying feelings and behaviors by asking open-ended questions.
- BHT
Direct Support Professional
AHRC
Riverhead, NY
04.2018 - 07.2019
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors
- 1:1 supervision, bathing, feeding, cleaning
Picking, Packing
Pride Staffing
Melville, New York
03.2013 - 04.2014
- Cherry picker forklift operation, scanning, qc, shipping and receiving.
Assistant Teacher
Maryhaven Center of Hope
Port Jefferson, NY
04.2011 - 02.2014
- Assisted classroom teacher in developing and implementing lesson plans.
- Provided individualized instruction to students who needed additional assistance.
- Supervised small group activities.
Solderer
SOC America C/O Adecco
Holbrook, New York
04.2012 - 06.2012
- Assembling computer boards, soldering, wiring, qc, shipping and packing.
- Assembled circuit boards via soldering small components onto boards and performed quality checks of completed work to verify assembly and soldering work.
- Tested soldered and completed circuit boards using magnifying devices and various measuring instruments and verified full circuit board functionality.
Solderer
Beta Transformers C/O Adecco
Bohemia, NY
10.2011 - 01.2012
- Assembled circuit boards via soldering small components onto boards and performed quality checks of completed work to verify assembly and soldering work.
- Soldered together metal components using soldering iron to assemble or repair fabricated products on assembly line.
- Cleaned and inspected parts and assemblies at each production stage and documented production defects.
Shipping Forklift Operator
Gap Warehouse
Wappingers Falls, New York
12.2010 - 08.2011
- Overnight shipping and receiving stand up forklift operator, assembly, picking, packing, scan gun, walk about forklift operator.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Operated forklift to transport goods throughout warehouse.
- Communicated with team members to coordinate efficient and accurate movements.
- Filled out inspection logs at beginning of each shift.
- Reported safety and quality issues to management.
Assembly Line Worker
Ethan Allen Workforce Solutions
Poughkeepsie, New York
11.2008 - 09.2010
- Assembly Line, walk about forklift, scan gun.
- Stored and disposed of hazardous materials to prevent environmental contamination and injury.
- Performed mathematical calculations to decide length and width of cut materials.
- Tracked counts of work cycles for accuracy.
Printing Machine Lead Line Operator
Money Mailer
Franklin, Virginia
04.2005 - 10.2008
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Lubricated parts and performed minor maintenance to improve machine function.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
Up Forklift Operator
Target Distribution
Suffolk, VA
09.2006 - 08.2007
- Electrical sit-down forklift operator STAND.
- Reported safety and quality issues to management.
- Consistently met deadlines for loading trailers to meet departure deadlines.
- Examined empty pallets for damage and moved pallets to proper storage areas.
Cherry Picker Forklift Operator
Gap Warehouse
Wappingers Falls, New York
12.2002 - 07.2004
- Assembly, picking, packing, machine operator, scan gun, shipping, receiving.
- Sorted, organized and stacked items in warehouse.
- Selected and transported items using forklift to complete customer orders.
- Transported offloaded inventory to proper storage area in warehouse.
Machine Operator
ASSEMBLYLINEWORKER, Moen
New Bern, NC
02.1999 - 04.2002
- Walk about, cherry picker, sit down, assembly line lead, shipping, receiving, inventory clerk, scan gun nd quality control, production.
Education
High School Diploma -
New Bern Senior High
New Bern, NC06-1993
Associate of Arts - Cosmetology
Craven Community College
New Bern, NC06-1996
Bachelor of Science - Mental Health Psychology
Columbia Southern University
Orange Beach, AL03-2027
Skills
- Task prioritization
- Deadline adherence
- Safety standards implementation
- Project management
- Scheduling
- Records coordination
- Client consultation
- Time management
- Attention to detail
- Customer support
- Problem-solving
Medication administration certified
First Aid and CPR certification
Client relationship building
Timeline
Independent Contractor
Exceptional Tours
06.2025 - Current
Direct Support Professional
Peaceful Living
06.2025 - Current
Direct Support Professional
Delta T Group
03.2024 - 06.2025
Assistant Field Director
Working America, AFL-CIO
03.2024 - 02.2025
Assistant Teacher
Mary Haven
01.2020 - 10.2020
Production Worker
Chembio C/O Randstad Staffing
04.2019 - 03.2020
Direct Support Professional
AHRC
04.2018 - 07.2019
Counselor
Independent Support Services
10.2014 - 11.2019
Independent Care Provider
Independent Support Services
04.2014 - 07.2020
Picking, Packing
Pride Staffing
03.2013 - 04.2014
Solderer
SOC America C/O Adecco
04.2012 - 06.2012
Solderer
Beta Transformers C/O Adecco
10.2011 - 01.2012
Assistant Teacher
Maryhaven Center of Hope
04.2011 - 02.2014
Shipping Forklift Operator
Gap Warehouse
12.2010 - 08.2011
Assembly Line Worker
Ethan Allen Workforce Solutions
11.2008 - 09.2010
Up Forklift Operator
Target Distribution
09.2006 - 08.2007
Printing Machine Lead Line Operator
Money Mailer
04.2005 - 10.2008
Cherry Picker Forklift Operator
Gap Warehouse
12.2002 - 07.2004
Machine Operator
ASSEMBLYLINEWORKER, Moen
02.1999 - 04.2002
High School Diploma -
New Bern Senior High
Associate of Arts - Cosmetology
Craven Community College
Bachelor of Science - Mental Health Psychology
Columbia Southern University