Karen Pineda
The Bronx,NY
Summary
Proven problem-solver and adaptable team leader, excelled at IHOP Restaurant by fostering team collaboration and delivering exceptional service to over 100 customers daily. Skilled in automated order systems and maintaining high standards in fast-paced environments. Demonstrated commitment to animal welfare at Good Shepard Animal Shelter, ensuring clean, healthy living conditions.
Overview
7
7
years of professional experience
Work History
IHOP Restaurant
Hostess, Crew Chief, Server
The Bronx, NY
05.2018 - 06.2024
- Cultivated a strong team culture through regular communication, fostering collaboration across all levels of the organization.
- Demonstrated exceptional problem-solving skills, addressing complex guest concerns or operational issues with diplomacy and poise.
- Provided exceptional service to over 100 customers daily.
- Mastered point of service computer system for automated order taking.
- Maintained high level standards during critical points of high level fast paced moments of customer service.
Animal Care Taker
Good Shepard Animal Shelter
The Bronx, NY
06.2017 - 05.2018
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Education
High School Diploma -
Evander Child Campus
The Bronx, NY06.2015
Skills
- Exceptional Adaptability
- Punctual
- Flexible
- Problem Solver
Languages
Spanish
Native or Bilingual
Timeline
IHOP Restaurant
Hostess, Crew Chief, Server
05.2018 - 06.2024
Animal Care Taker
Good Shepard Animal Shelter
06.2017 - 05.2018
High School Diploma -
Evander Child Campus