Amelia Borowicz
Pooler,GA
Summary
Highly effective and dedicated Customer Service Associate adept in coordinating oral and written communication between associates and a variety of clients. Experienced in developing weekly strategic and effective service plans, as a result of working closely with direct leadership. Effective at leading and participating in pointed group efforts, paying attention to small details, and following through on customer points of contact to ensure a high level of satisfaction. Passionate about upward growth and consistently providing excellent customer service.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
The Home Depot
12.2022 - Current
- Worked efficiently at one of the top performing locations in the multinational company
- Evaluated the department's ability to manage the constant flow of customers
- Led teams of associates and offered expert advice on procedures and practices
- Wrote extensive order information on high-value customer orders
- Negotiated delivery agreements with customers and ensured excellent customer service
- Paid close attention to details on all orders and returns from start to finish
Server
Uptown Bingo Bistro
08.2021 - 05.2022
- Created efficient workflow during heavy business hours
- Worked efficiently through strenuous conditions while following all safety procedures
- Offered support to customers with a variety of different requests
- Continuously learned new tasks and fulfilled duties under pressure
- Front line customer service
Education
High School Diploma -
Ida S Baker High School
Cape Coral, FLSkills
Excellent Verbal and Written Communication Skills
High Level Customer Service Expertise
Demonstrate Consistent Leadership
Exceptional Adaptability
Close Attention to Detail
Efficient Writing Skills
Timeline
Customer Service Representative
The Home Depot
12.2022 - Current
Server
Uptown Bingo Bistro
08.2021 - 05.2022
High School Diploma -
Ida S Baker High School
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