KAREN PUJOLS
Property Manager
Naples,FL
Summary
Driven, self-directed property management professional with over 10 years’ experience seeking to leverage background and experience to take the next career step with a respected organization. Highly skilled in coordinating vendors and teams to maintain short- and long term stay properties to deliver high quality service and achieve guest satisfaction objectives. Demonstrated ability to optimize property management activities, improve guest service, and grow revenues.
Overview
1
1
Language
22
22
years of professional experience
55
55
years of post-secondary education
Work History
Operations Manager
LA Fitness
Naples, FL
12.2015 - Current
- In charge of reviewing contracts, verifying signatures, and collecting payments Maintain an onsite presence to ensure operations department and team meet all company operational standards.
- Ensure that each guest experience is positive, memorable, and consistent.
- Manage annual budget and negotiate services with vendors.
- Recognized as Operations Manager of the Year in 2019 based on marketing, sales, and customer satisfaction results.
Property Manager
Footprints Realty
Jersey City, NJ
11.2004 - 12.2020
- Oversaw maintenance, administration, and improvement of 25 buildings.
- Coordinated open houses, special events, and administrative projects.
- Collected rental fees, deposits, insurance premiums, taxes, and operating expenses each month.
- Met with potential tenants to show properties, explain occupancy terms, and negotiate rents.
- Attended meetings and trainings discussing marketing listings and weekly goals.
- Converted approximately 60% of potential tenants to actual tenants (excluding those who failed background and credit checks).
- Supervised a staff of 14 full and part time employees, including security personnel.
Education
Community - Management Association
Larson Educational Services
Bachelor of Marketing and Communications -
UAS
Sto Dgo, Dom Rep 09.1996 - 07.2000
Skills
Budgeting and forecasting
undefinedTimeline
Operations Manager
LA Fitness
12.2015 - Current
Property Manager
Footprints Realty
11.2004 - 12.2020
Bachelor of Marketing and Communications -
UAS
09.1996 - 07.2000
Community - Management Association
Larson Educational Services
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