Motivated Customer Service Representative with over 5 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in Spanish.
Hi, I’m
Karen Luzma Randall
Queen Creek,AZ
Summary
Overview
4
years of professional experience
1
Certification
Work History
Child Crisis Arizona, Mesa, AZ
Bilingual Educational Specialist
2021.10 - Current (2 years & 11 months)
Job overview
- Class organization strategies and teaching for migrant students from various countries.
- Provided feedback to clinicians and case managers to assist in understanding and supporting educational objectives, learning expectations and behavior standards.
- Planned and implemented lessons to children of various age and language that meet program standards.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Policy follow up and feedback to class of 14-20 students ensuring safe, friendly environment.
- Complete up to 3 intake profiles and assessments per day.
- Accompany minors to ensure safe travel in reuniting with their families.
Total Mechanical, Inc., Vancouver, WA
Office Administrator
2019.07 - 2021.09 (2 years & 2 months)
Job overview
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained Safety Database with 120-employee Health records, Certifications and Licenses.
- Review and enter Accounts Payables Invoices, Subcontracts, and Purchase Orders in View Point Software
- Manage DocuSign account to send out new Purchase Orders and Contracts to General Contractors
- Maintaining and creating new tracking sheets in excel for various accounts.
- Creating Invoices from editing forms, graphics, and content.
Education
Chambersburg Area Senior High School Chambersburg, PA
High School Diploma
07.2002
University Overview
Skills
- Planning and Coordination
- Rapport building
- Bilingual
- Upbeat and Positive Personality
- Student Motivation and Engagement
- Instructional Materials Creation
Certification
Fingerprint Clearance Card
CPR, AED & First Aid
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bilingual Educational Specialist
Child Crisis Arizona
2021.10 - Current (2 years & 11 months)
Office Administrator
Total Mechanical, Inc.
2019.07 - 2021.09 (2 years & 2 months)
Chambersburg Area Senior High School
High School Diploma
Fingerprint Clearance Card
CPR, AED & First Aid
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