Karen Randall-Milline
PLANTATION
Summary
Results-driven Operations Management Specialist with over 20 years of experience optimizing workflow efficiency and fostering employee engagement. Expertise in enhancing communication and maintaining safety standards, leading to improved operational performance and team collaboration.
Overview
40
40
years of professional experience
Work History
Operations Management Specialist
United Parcel Service
Fort Lauderdale
06.2001 - Current
- Provided support in resolving customer service issues related to operations management. And dispatch driver information on delivery throughout out the day.
- Assisted with the development of new systems and processes to improve workflow performance.
- Maintained a safe working environment by following safety protocols.
Environmental Service
4M Building Solution/ St Coleman School
Fort Lauderdale
08.2024 - 03.2025
- Maintained cleanliness and sanitation in classrooms and common areas.
- Replenished supplies in restrooms and break rooms regularly.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
Cleaning Assistant
Harvey Cleaning Solution /Offices
Fort Lauderdale
03.2024 - 07.2024
- Swept, mopped, and vacuumed building floors to maintain a hygienic environment.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Maintained clean and tidy business entrances to uphold professional image.
Assembly Line Machine
Postal Center International
Weston
05.2021 - 11.2023
- Completed day-to-day duties with accuracy and efficiency, assisting high-speed mail processing by pulling mail off line and organizing into bins for timely shipment to Post Office.
- Prioritized and organized tasks to meet service goals, ensuring smooth workflow and timely delivery of mail.
Behavior Health Technician
Serenity Oaks Wellness Center
Fort Lauderdale
04.2020 - 05.2021
- Monitored patient behavior and reported changes to clinical staff.
- Documented patient progress and maintained accurate records daily.
- Documented behavioral incidents to keep accurate records.
- Maintained client and employee areas in good working order and with adequate supplies.
- Maintained accurate records of client progress and behaviors.
- Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
Order Picker
Caterpillar Distribution Service
Miami Lakes
07.2017 - 08.2019
- Selected and packed customer orders accurately for shipment.
- Operated forklifts to transport materials within the distribution center.
- Maintained cleanliness and organization of the warehouse environment.
- Fulfilled orders promptly to meet daily targets.
- Verified order accuracy by inputting codes into system.
- Labeled boxes and organized for efficient outbound shipping.
Operator 2 worker/Order Picker
Anda Pharmaceutical / Teva
Weston
02.2014 - 01.2016
- Operated hand trucks and forklifts to efficiently unload, load, and transport items.
- Produced quality products by palletizing, packaging and assembling finished items.
- Picked products from designated locations using various tools and efficiently transferred to processing areas.
- Maintained accurate daily picking reports, detailing items picked, locations in warehouse, and discrepancies found during inspections.
Filling Clerk
Broward County Clerks Of Courts
Ft Lauderdale
07.2005 - 10.2006
- Maintained accurate filing systems for legal records and correspondence.
- Assisted staff with document preparation and filing procedures.
- Responded to inquiries regarding file locations and retrieval processes.
- Conducted regular audits of filing systems for accuracy and completeness.
- Verified accuracy of data entry into the database.
Teacher's Assistant
Tumbling Toddler
Miami
02.2000 - 04.2006
- Assisted teachers in delivering engaging lesson plans for young children.
- Supported daily activities by supervising and interacting with toddlers.
- Organized classroom materials and maintained a clean learning environment.
- Communicated effectively with parents about children's progress and needs.
- Observed children's behavior and reported concerns to lead teachers promptly.
- Supervised children and participated with children in activities.
Machine Operator Inspector
Magnivision
Pembroke Pines
11.1994 - 02.2001
- Operated machinery to enhance production flow and minimize downtime.
- Monitored equipment performance to identify issues and ensure reliable operation.
- Adhered to safety protocols while handling equipment and materials.
- Inspected products for quality assurance throughout the production cycle.
- Adjusted feed and speed settings of machines to optimize machining efficiency.
- Inspect finished workpieces to ensure conformance with specifications.
Sorter
Recycling plant
Pembroke Pines
11.1991 - 11.1992
- Sorted recyclable materials to ensure proper processing and reduce contamination.
- Operated conveyor belts and sorting equipment for efficient material handling.
- Collaborated with team members to maintain a clean and organized workspace.
Mail Handler Assistant
U.S Post Office Warehouse
Miami
02.1991 - 08.1991
- Sorted incoming mail and packages to streamline distribution process.
- Loaded and unloaded delivery trucks following safety and handling protocols.
- Operated mail processing equipment to ensure timely processing.
- Followed safety protocols to prevent workplace injuries and accidents.
- Sorted and distributed incoming mail according to established procedures to ensure timely delivery to departments.
Mail Carrier
North Miami Beach Post Office
North Miami Beach
08.1990 - 08.1991
- Delivered mail to residential and commercial addresses, ensuring timely receipt.
- Sorted and organized incoming mail, enhancing delivery route efficiency.
- Communicated with customers regarding mail services and inquiries.
- Provided friendly customer service, addressing inquiries and ensuring customer satisfaction.
Floor Processor
Toys"R"Us Warehouse
Miami
07.1987 - 06.1990
- Packaged merchandise securely for distribution to retail locations nationwide.
- Collaborated with team members to maintain a clean and organized workspace.
- Inspected incoming shipments for quality control and accurate documentation.
- Processed and staged orders to complete shipments. Lifting heavy items
Marker Checker /Pricing Clerk
Burdines Wearhouse
Miami
02.1986 - 07.1987
- Marked garments for proper sizing and placement in the production process.
- Inspected merchandise for quality and accuracy before shelving. Make sure all merchandise in the box and is packed correctly
- Inspected fabric for quality and consistency before marking.
- Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
Education
High School Diploma -
Miami Carol City
Miami, FL06-1985
Skills
- Team leadership
- Employee engagement
- Customer service
- Communication
- Conflict resolution
- Self motivation
- Dependable
- Good listener
Timeline
Environmental Service
4M Building Solution/ St Coleman School
08.2024 - 03.2025
Cleaning Assistant
Harvey Cleaning Solution /Offices
03.2024 - 07.2024
Assembly Line Machine
Postal Center International
05.2021 - 11.2023
Behavior Health Technician
Serenity Oaks Wellness Center
04.2020 - 05.2021
Order Picker
Caterpillar Distribution Service
07.2017 - 08.2019
Operator 2 worker/Order Picker
Anda Pharmaceutical / Teva
02.2014 - 01.2016
Filling Clerk
Broward County Clerks Of Courts
07.2005 - 10.2006
Operations Management Specialist
United Parcel Service
06.2001 - Current
Teacher's Assistant
Tumbling Toddler
02.2000 - 04.2006
Machine Operator Inspector
Magnivision
11.1994 - 02.2001
Sorter
Recycling plant
11.1991 - 11.1992
Mail Handler Assistant
U.S Post Office Warehouse
02.1991 - 08.1991
Mail Carrier
North Miami Beach Post Office
08.1990 - 08.1991
Floor Processor
Toys"R"Us Warehouse
07.1987 - 06.1990
Marker Checker /Pricing Clerk
Burdines Wearhouse
02.1986 - 07.1987
High School Diploma -
Miami Carol City