KAREN RANDON
Houston,Texas
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Independent Contractor
Harmony Bodyworks
Houston, Tx
02.2009 - Current
- Skilled in providing comprehensive services for massage and skincare
- Streamlined inventory management system resulting in increased efficiency for retail operations.
- Organized and coordinated various corporate wellness initiatives.
- Managed daily operations of the business, including budgeting and financial reporting.
- Organized events such as trade shows, conferences, and seminars.
- Researched industry trends to ensure competitive pricing structures were maintained.
- Maintained relationships with existing customers while seeking new ones.
- Analyzed customer feedback data to improve customer service processes.
Massage Therapist/ Chiropractic Assistant
West Houston Spine C.A.R.E.
Houston, Tx
04.2015 - 03.2022
- Specialized in addressing the unique needs of pregnant women through massage therapies.
- Delivered targeted massage therapies to effectively manage chronic pain and injuries
- Enhanced customer service experience at the front desk.
- Recorded all customer interactions into the database system accurately and completely.
- Prepared daily activity reports summarizing activities related to customer support requests.
Massage Program Assistant Instructor
Houston Community College
Houston, Tx
08.2007 - 09.2009
- Facilitated discussions on moral dilemmas and encouraged critical thinking
- Increased student engagement by implementing interactive teaching methods
- Collaborated with instructors to facilitate smooth delivery of curriculum through active involvement in daily assignments, lectures, and activities.
- Ensured compliance with organizational policies and procedures while administering programs.
- Maintained detailed records of all program activities, data collection, and evaluation results.
Education
Bachelor of Science (pending) -
American College of Healthcare Sciences
05.2024
Massage Therapy Diploma -
European Institute of Massage Therapy
Esthetics Diploma -
Royal Beauty Careers
Medical Office Specialist Certificate -
College of Healthcare Professions
Bachelor of Science (transferred) -
Purdue University Global
Skills
Advanced customer service experience through my previous work history involving retail sales and management, property management, call center, POS marketing, teaching, and holistic healthcare
- Management
- Spa protocols trainer
- Medical office specialist
- Health and beauty business consultant
- Marketing
- Merchandising
- Schedule mastery
- Multi-Line Phone Systems
- Organizational Skills
- Customer Retention Strategies
- Licensed Massage Therapist and Esthetician
- Travel Arrangements
Affiliations
- Experienced International travel and booking travel for others through my personal database
- Enjoy social activities, workshops, and event planning
- Capable of physical activities including biking, and walking
Timeline
Massage Therapist/ Chiropractic Assistant
West Houston Spine C.A.R.E.
04.2015 - 03.2022
Independent Contractor
Harmony Bodyworks
02.2009 - Current
Massage Program Assistant Instructor
Houston Community College
08.2007 - 09.2009
Bachelor of Science (pending) -
American College of Healthcare Sciences
Massage Therapy Diploma -
European Institute of Massage Therapy
Esthetics Diploma -
Royal Beauty Careers
Medical Office Specialist Certificate -
College of Healthcare Professions
Bachelor of Science (transferred) -
Purdue University Global
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