Karen Rangel
Summary
Motivated and dependable professional with experience in retail sales and customer service. Strong communication skills, cash-handling experience, and the ability to thrive in fast-paced environments. Currently working as a Fitness Advisor at Best Buy, specializing in health and wearable technology while consistently supporting sales goals and customer satisfaction.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Fitness Advisor
Best Buy
08.2024 - Current
- Provide expert knowledge on fitness wearables, smartwatches, and health technology products
- Assist customers in selecting products based on lifestyle, fitness goals, and budget
- Meet and exceed individual sales goals and department performance metrics
- Build strong customer relationships through personalized service
- Maintain organized sales floor and updated product displays
- Accurately process transactions and support team operations
Customer Service Representative (CSR)
Pizza Hut
07.2023 - 07.2024
- Managed in-person and phone orders in a high-volume environment
- Processed payments and maintained accurate cash drawer
- Resolved customer concerns professionally and efficiently
- Collaborated with team members to ensure order accuracy and timely service
Cashier
El Pollo Loco
12.2022 - 06.2023
- Operated register and handled daily financial transactions
- Delivered friendly and efficient customer service during peak hours
- Maintained cleanliness and organization of front counter area
- Assisted with order preparation and packaging
Education
Bachelor's Degree - Criminology
California State Polytechnic University, Pomona (Cal Poly Pomona)
Pomona 06.2024 - 02.2026
Skills
- Customer Service
- Retail Sales
- Cash Handling
- Communication
- Team Collaboration
- Problem Solving
- Time Management
- Product Knowledge (Fitness & Wearable Technology)
Timeline
Fitness Advisor
Best Buy
08.2024 - Current
Bachelor's Degree - Criminology
California State Polytechnic University, Pomona (Cal Poly Pomona)
06.2024 - 02.2026
Customer Service Representative (CSR)
Pizza Hut
07.2023 - 07.2024
Cashier
El Pollo Loco
12.2022 - 06.2023