Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Karen Rankin

Manteca,CA

Summary

Results-driven operations and financial professional with a strong background in retail management, benefits advising, and financial planning. Adept at optimizing operations, leading teams, and providing financial solutions to individuals and businesses. Proven ability to manage day-to-day operations, streamline processes, and drive business growth, while ensuring customer satisfaction and operational excellence.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Independent Financial Professional

GFI
Manteca, CA
09.2024 - Current
  • Advise individuals on financial planning strategies focusing on insurance.
  • Conduct needs assessments to identify financial goals.
  • Guide clients through securing policies that align with their objectives.

Independent Benefits Advisor

Aflac
Manteca, CA
07.2024 - Current
  • Educate business owners on Aflac's supplemental insurance products.
  • Develop relationships with business clients to assess their needs.
  • Conduct presentations to explain coverage options and advantages.

Head of Operations Manager

Zara
Pleasanton, CA
02.2024 - Current
  • Oversee stockroom operations, ensuring efficient product flow to the sales floor.
  • Manage clerical tasks, including bank deposits, change orders, and equipment maintenance.
  • Lead and supervise stock teams to achieve operational goals.

Executive Closing Team Lead

Target
San Leandro, CA
04.2020 - Current
  • Coached team members in job tasks efficiently.
  • Established professional relationships to resolve conflicts quickly.
  • Trained new hires and mentored staff to meet company goals.

Retail Operations Manager

Ulta Beauty
San Ramon, CA
06.2019 - 03.2020
  • Managed store operations and staff assignments to meet revenue goals.
  • Analyzed sales metrics to optimize inventory and control expenses.
  • Directed recruitment and visual merchandising strategies.

Supervisor

Brooks Brothers
Livermore, CA
06.2017 - 04.2018
  • Supervised staff to meet sales targets and customer service goals.
  • Coached staff on product knowledge and sales techniques.
  • Handled customer complaints and implemented solutions.

Assistant Manager

Seafolly Australia
Livermore, CA
12.2015 - 06.2017
  • Planned staffing and performance evaluations to achieve business goals.
  • Resolved customer complaints effectively.
  • Developed training programs to ensure sales targets are met.

Assistant Manager

Maidenform
Livermore, CA
11.2014 - 12.2015
  • Directed staff and performance evaluations to optimize sales.
  • Maintained cash records and improved accuracy.
  • Assisted in marketing strategies to drive business growth.

Sales Supervisor

Ellie Tahari
Livermore, CA
04.2013 - 12.2014
  • Monitored sales activities and ensured customer satisfaction.
  • Handled sales reports and visual merchandising strategies.
  • Trained staff to meet business objectives and targets.

Receiving Manager

David's Bridal
Pinole, CA
10.2010 - 10.2012
  • Maintained stock inventory and ensured timely restocking.
  • Handled vendor communications and resolved discrepancies.
  • Conducted audits to ensure stock accuracy.

Sales Associate

DSW Shoes
Brentwood, CA
10.2008 - 10.2010
  • Assisted customers with product recommendations.
  • Maintained store cleanliness and visual appeal.
  • Trained new associates on sales procedures.

Front-End Supervisor / Membership Manager

Costco Wholesale
Santa Clara, CA
05.1999 - 05.2008
  • Supervised front-end operations and staffing.
  • Handled cash management and customer inquiries.
  • Oversaw employee performance and developed training programs.

Education

Certificate in Medical Assisting -

Sawyer Business College
Santa Clara, CA

Skills

  • Operations management
  • Team leadership
  • Financial planning
  • Inventory control
  • Customer relationship management
  • Sales strategy
  • Process optimization
  • Quality assurance

Certification

  • Licensed Pharmacy Technician
  • Licensed Life, Accident, and Health Insurance - California
  • Licensed Life Insurance - Washington State
  • Licensed Life Insurance - Texas
  • Licensed Life Insurance - Georgia

Affiliations

I enjoy playing bingo, going to street fairs, farmers markets, and spending time with family and friends, which allows me to meet people and network.

References

References available upon request.

Timeline

Independent Financial Professional

GFI
09.2024 - Current

Independent Benefits Advisor

Aflac
07.2024 - Current

Head of Operations Manager

Zara
02.2024 - Current

Executive Closing Team Lead

Target
04.2020 - Current

Retail Operations Manager

Ulta Beauty
06.2019 - 03.2020

Supervisor

Brooks Brothers
06.2017 - 04.2018

Assistant Manager

Seafolly Australia
12.2015 - 06.2017

Assistant Manager

Maidenform
11.2014 - 12.2015

Sales Supervisor

Ellie Tahari
04.2013 - 12.2014

Receiving Manager

David's Bridal
10.2010 - 10.2012

Sales Associate

DSW Shoes
10.2008 - 10.2010

Front-End Supervisor / Membership Manager

Costco Wholesale
05.1999 - 05.2008

Certificate in Medical Assisting -

Sawyer Business College

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