MARY PEREIRA
Simpsonville,SC
Summary
Results-driven operations, quality, and customer support professional with experience in leadership, employee training, logistics coordination, business ownership, and customer relationship management. Proven ability to lead teams, manage multiple priorities, solve complex operational challenges, and build strong relationships with customers and employees. Hands-on automotive experience through working in a family-owned auto body shop performing vehicle preparation, painting, defect identification, and quality inspections. Recognized for strong communication, attention to detail, problem-solving, and commitment to continuous improvement.
Overview
10
10
years of professional experience
Work History
Independent Financial Consultant- Owner Operator
T.W. Financial LLC
Greenville, SC
01.2020 - Current
- Manage client relationships, scheduling, documentation, business operations, and complex problem solving while balancing multiple priorities.
- Analyzed market trends and identified investment opportunities, resulting in enhanced portfolio performance.
Resurfacing Technician / Trainer
Surface Connections
Greenville, SC
08.2023 - 12.2025
- Trained new technicians, coordinated materials and schedules, built customer relationships, and supported operational efficiency across multiple job sites.
Logistics Coordinator / Dispatcher
M.T. Angels Logistics
10.2024 - 08.2025
- Coordinated freight movements during Hurricane Helene relief operations, managed transportation resources, tracked shipments, communicated with drivers and stakeholders, and maintained service levels in high-pressure environments.
Automotive Refinish Technician / Shop Assistant
Family Owned Autobody Shop (Pj’s Autobody)
Asheville, NC
01.2018 - 12.2018
- Prepared surfaces for painting by sanding, masking, and cleaning to ensure optimal adhesion.
- Applied various automotive paint products using spray guns and other finishing tools.
- Diagnosed and repaired minor bodywork issues prior to refinishing to enhance overall vehicle aesthetics.
- Maintained inventory of paint supplies and materials, ensuring efficient workflow and minimizing downtime during projects.
- Oversaw quality control checks post-refinishing to ensure adherence to industry standards and customer expectations.
- Maintained detailed records of completed projects, ensuring accurate documentation for future reference or warranty claims.
- Consistently met or exceeded production goals while maintaining the highest quality standards in workmanship.
- Mitigated safety hazards by adhering to strict industry guidelines and regulations during all refinishing tasks.
- Increased repeat business through exceptional attention to detail and commitment to customer satisfaction.
- Conducted thorough final inspections of finished vehicles, ensuring adherence to strict quality control measures.
- Developed strong relationships with suppliers, negotiating favorable pricing agreements that benefited both parties.
- Inspected vehicles to identify and document repair needs. Enforced compliance with safety regulations when operating equipment.
Manager
Target
Atlanta, GA
01.2016 - 12.2016
- Led team in achieving operational efficiency through streamlined processes and effective resource allocations.
- Implemented inventory management systems, resulting in reduced stock discrepancies and improved accuracy.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
- Coordinated cross-departmental initiatives to enhance customer experience and service delivery standards.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Bachelor of Science - Communications (Advertising/Public Relations)
Liberty University
Associate in Arts - undefined
Asheville-Buncombe Technical Community College
Skills
Leadership & Team Development
Employee Training & Coaching
Customer Relationship Management
Quality Inspection & Documentation
Problem Resolution & Root Cause Analysis
Operations Management
Process Improvement
Logistics & Transportation Coordination
Inventory Management
Automotive Quality Awareness
Microsoft Excel, Word & Outlook
Cross-Functional Collaboration
Accomplishments
I worked for a North Carolina Senator as a political intern at his office in the Federal Building in Asheville, NC. Through that experience I obtained a lot of Public Relations experience working with many organizations such as, The Tennessee Valley Authority, North Carolina Division of Highways, The Center for Disease Control and Prevention and many more. I also spent a substantial amount of time in the office answering questions and concerns from the public. I completed a Public Relations & Advertising internship with Ray of Light Homes LLC. I designed ROLH's company website, logo, built other promotional materials, designed a new affiliate survey and handled company filings and logging information into their database. I was also an active member of the Public Relations Student Society of America (PRSSA) during my years at Liberty University.
Timeline
Logistics Coordinator / Dispatcher
M.T. Angels Logistics
10.2024 - 08.2025
Resurfacing Technician / Trainer
Surface Connections
08.2023 - 12.2025
Independent Financial Consultant- Owner Operator
T.W. Financial LLC
01.2020 - Current
Automotive Refinish Technician / Shop Assistant
Family Owned Autobody Shop (Pj’s Autobody)
01.2018 - 12.2018
Manager
Target
01.2016 - 12.2016
Associate in Arts - undefined
Asheville-Buncombe Technical Community College
Bachelor of Science - Communications (Advertising/Public Relations)
Liberty University