Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Interests
Timeline
Generic
Karen Rengifo

Karen Rengifo

Chesapeake,VA

Summary

High-energy Manager's Assistant devoted to improving management productivity and success through exceptional support. Brings track record of success in managing comprehensive administrative services. Follows through on all issues and manages time well to consistently meet objectives. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager's Assistant

Dunkin' Donuts
Chesapeake, VA
06.2021 - Current
  • Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
  • Monitored inventory levels of office supplies and placed orders as needed.
  • Processed invoices, purchase orders and expense reports in accordance with company policy.
  • Restocked office supplies daily and troubleshot problems with equipment to keep operations on-track.
  • Greeted visitors in a professional manner and directed them to appropriate staff members.
  • Conducted inside training sessions to educate employees on products and company policies.
  • Maintained records through timely updates to employee and other files.
  • Assisted with revenue and profitability improvements, advertising, sales and human resources initiatives.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

CNA Student

College of the Albemarle
Elizabeth City, NC
05.2023 - 07.2024
  • Recorded vital signs, including temperature, blood pressure, pulse and respiration rate.
  • Assisted patients with activities of daily living, such as bathing, dressing, grooming and eating.
  • Maintained cleanliness of patient area by changing bed linens and cleaning up spills.
  • Answered call lights promptly to assess needs of patients.
  • Used proper body mechanics when lifting, transferring or positioning immobile patients.
  • Participated in continuing education programs related to CNA profession.
  • Demonstrated knowledge of infection control policies while performing all duties.
  • Assisted with admission process by obtaining information from new patients or their families.
  • Collected specimens for laboratory analysis per physician's orders.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.

Cashier

Chipotle
Chesapeake, VA
03.2023 - 11.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Education

Associate of Science - Nursing Science

College of The Albemarle
Elizabeth City, NC
12-2026

Skills

  • Employee Communication
  • Social Media Management
  • Multi-Line Telephone System Operation
  • Filing System Management
  • Office Administration
  • Spreadsheet Tracking
  • Records Management
  • Customer Relations
  • Training Coordination
  • Supply Restocking
  • Document Preparation
  • File Management
  • Employee Relations
  • Clerical Support
  • Calendar Management

Affiliations

  • I am a student with set goals, I want to become a long-term health professional. During my adaptation and transformation process with a new language, English, I maintain my learning in the world of work, acquiring foundations that will be necessary as strategies for functionality and prosperity. I am Ecuadorian with a Spanish language and I consider that growing is based on education and development of strategic skills. Therefore, I keep my knowledge updated through courses and developing my skills with practice. My commitment is to provide the effectiveness and productivity of my services.

Languages

Spanish
Native/ Bilingual
English
Professional

Accomplishments

  • I studied medicine in Ecuador and continue my preparation as a health professional in the US.
    I became an Assistant Manager a year after starting my career at Dunkin, which is a pleasure because my performance and productivity for the company were taken into account.

Certification

  • I have a certification as AID Nurse l and this year I will complete my certification with the second CNA course.

Interests

  • Generate skills and knowledge that will allow me to train as a productive professional in different work environments.
  • New Challenges and learnings that will be the objective of increasing my skills and problem solutions.
  • Leadership and independence.
  • Focus and organization of ideas.

Timeline

CNA Student

College of the Albemarle
05.2023 - 07.2024

Cashier

Chipotle
03.2023 - 11.2023

Manager's Assistant

Dunkin' Donuts
06.2021 - Current

Associate of Science - Nursing Science

College of The Albemarle
Karen Rengifo