Lizeth Cuevas
Sun Valley,CA
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
Work History
Manager's Assistant
Green Bull Recycling
Santa Fe Springs, California
09.2017 - Current
- Researched industry trends to inform decision making processes within the organization.
- Assisted with onboarding new employees by providing orientation materials and training resources.
- Processed invoices, purchase orders and expense reports in accordance with company policy.
- Greeted visitors in a professional manner and directed them to appropriate staff members.
- Prepared agendas and took meeting minutes as requested by the manager.
- Proofread documents prior to submitting them for approval.
- Maintained confidential records such as personnel files, contracts and customer accounts.
- Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
- Monitored inventory levels of office supplies and placed orders as needed.
- Maintained records through timely updates to employee and other files.
- Conducted inside training sessions to educate employees on products and company policies.
- Responded to customer issues to provide immediate resolution and improve retention.
Assistant Manager
Sharky’s
Simi Valley, California
09.2002 - 10.2009
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Established processes for monitoring customer satisfaction levels.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Assigned work and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
Education
Associate Criminal Justice -
AIU
Chandler, AZ03-2025
High School Diploma -
Simi High
Simi Valley, CA07-2007
Skills
- Employee Relations
- Technical Troubleshooting
- Office Administration
- Supply Restocking
- Employee communication
- Training Coordination
- Meeting Scheduling
- Maintaining confidentiality
- Customer Relations
- Call handling
- Decision-making support
- Employee Scheduling
- Recruiting and interviewing
- Negotiation
- Orientation and training
- Staff Training and Development
- Recruitment and hiring
- Money Handling
Timeline
Manager's Assistant
Green Bull Recycling
09.2017 - Current
Assistant Manager
Sharky’s
09.2002 - 10.2009
Associate Criminal Justice -
AIU
High School Diploma -
Simi High