Karen Renteria

● Takes orders at drive-thru or front counter and accurately processes payments to provide guests with great service.

● Demonstrates outgoing and friendly behavior and positive attitude and interacts well with staff and customers.

● Maintains clean and organized workstations, adhering to strict health and safety guidelines, to uphold company standards.

• Greeted customers entering store and responded promptly to customer needs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Delivered exceptional customer service by promptly addressing questions or concerns regarding products or services offered.
• Provided excellent communication skills when interacting with customers, coworkers, and management staff.
• Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
• Did inventory cycle count each week to see if we had/needed products.
• Was responsible for changing prices before the store opened.

• Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
• Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
• Stocked designated items on shelves, end caps and displays.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

• Transported inventory items to appropriate locations.
• Packed items into appropriate containers for shipment.
• Kept storage areas organized, clean, and secure to fully protect company assets.
• Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
• Used hand-held scanners and physical logs to accurately track item movements.
• Expedited order fulfillment by accurately picking, packing, and shipping products to customers.