Summary
Overview
Work History
Education
Languages
Timeline
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Karen Reyes

Fort Worth,TX

Summary

Talented Dispatch Coordinator with years of experience working with communications equipment. Personable employee develops strong relationships with work crews and drivers and promptly addresses customer questions and complaints. Familiar with performing various clerical work tasks such as filing work orders and organizing inventory records.

Overview

32
32
years of professional experience

Work History

Dispatch Coordinator

Waste Managment
Fort Worth, TX
01.2013 - 04.2024
  • Coordinated and monitored daily delivery routes to ensure timely completion.
  • Provided customer service support by responding to inquiries, resolving issues, and providing updates on shipments.
  • Maintained up-to-date records of freight movement and shipment tracking information in the system.
  • Assigned deliveries to drivers according to their availability and route optimization guidelines.

Office Manager

Roof By Reyes
Fort Worth, TX
01.2002 - 03.2013
  • Developed and implemented office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.

Office Coordinator

WA Powers
Fort Worth, TX
01.1992 - 02.2002
  • Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
  • Processed invoices and coded documents according to company procedure standards.
  • Managed daily mail distribution including sorting out incoming and outgoing mail.

Education

GED -

FWISD
Fort Worth, TX
08-1990

Languages

Spanish
Professional

Timeline

Dispatch Coordinator

Waste Managment
01.2013 - 04.2024

Office Manager

Roof By Reyes
01.2002 - 03.2013

Office Coordinator

WA Powers
01.1992 - 02.2002

GED -

FWISD

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Karen Reyes