KAREN RODRIGUEZ
Las Vegas,NV
Summary
A highly organized and hard-working individual looking for a responsible position to gain practical experience and to make use of my interpersonal skills to achieve the goals of a company that focuses on customer satisfaction. Seeking an entry-level position to begin my career in a high-level, professional environment.
Overview
8
8
years of professional experience
Work History
CONTENT MODERATOR
TELUS INTENATIONAL
4 2022 - 03.2025
- Maintaining the security and operation of online platforms that rely on user-generated material.
- To assess whether the data meets the established rules and guidelines for website security, and to examine enormous volumes of textual, visual, and aural data.
- Managing offensive and hazardous information.
- Ensured adherence to company guidelines while moderating online forums and social media sites.
COCKTAIL WAITRESS
CHATEAU NIGHTCLUB
02.2021 - 05.2022
- Consistently provided a professional, friendly, and engaging service.
- Maintained contact with bar staff, management, serving staff, and customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
SALES REPRESENTATIVE
REEF DISPENSARY
06.2018 - 04.2022
- Recording, arranging, and packaging clients' orders.
- Maintaining an organized environment, facility, and appearance.
- Assisting customers in identifying the product and methods of medication that best fit their individual needs.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Researched competitors' products, prices, and sales techniques.
SALES REPRESENTATIVE
THE KIND CENTER DISPENSARY
11.2014 - 04.2018
- Acting as the face of the dispensary, greeting customers, and answering calls
- Facilitating the sale
- Educating customers about a variety of cannabis products, including flower, edibles, and concentrates.
Education
BACHELOR'S IN SCIENCE - COLLEGE OF SOUTHERN NEVADA
MEDICAL ASSISTANT CERTIFICATION - GELNDALE CAREER COLLEGE
DIPLOMA - BONANZA HIGH SCHOOL
Skills
- Customer service
- Content review
- Sales techniques
- Bilingual fluency
- Conflict resolution
- Effective communication
Timeline
COCKTAIL WAITRESS
CHATEAU NIGHTCLUB
02.2021 - 05.2022
SALES REPRESENTATIVE
REEF DISPENSARY
06.2018 - 04.2022
SALES REPRESENTATIVE
THE KIND CENTER DISPENSARY
11.2014 - 04.2018
CONTENT MODERATOR
TELUS INTENATIONAL
4 2022 - 03.2025