Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KAREN SANTA CRUZ

Waterford,MI

Summary

Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.

Overview

15
15
years of professional experience

Work History

Security Officer

Desert Diamond Casino & Entertainment
11.2021 - 08.2023
  • Control room Operator
  • Supervised day shift
  • Number 1 sales for 6 months: Club reward bonuses
  • Guest Services
  • Medical assistance, Slip and fall reports
  • Alcohol and substance abuse monitoring
  • ID verification
  • Badge verification
  • Taser Trained
  • Cash drops from giving tables processed and reports
  • Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
  • Circulate among visitors, patrons, or employees to preserve order and protect property
  • Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection
  • Perimeter check outside/inside of property

Correctional Officer Trainee

Arizona State Prison Complex
06.2020 - 06.2021
  • Control room / Command Center
  • Perimeter checks
  • Monitor visitor entry and exit
  • Inmate lockdown procedures
  • Contraband inspections
  • Participated in continuous professional development opportunities to enhance knowledge of correctional practices and stay current with industry standards.

Inhouse Bookkeeper Part Time Assistance

Faith Center
03.2016 - 06.2020
  • Events Coordinator
  • Youth Ministry volunteer
  • Records Specialist
  • Accounts payable and receivable

Assistant Payroll and Accounts Payable

Accountemps/Kelly Services
07.2010 - 02.2016
  • Payroll processing, employee time & attendance
  • Accounts Payable, Billing
  • Investigated Medicaid billing information and resolved disputed claims
  • Ensured payments of Medicaid coding to database
  • Adjusted patient bills by reviewing remittance advice
  • Consulting with Medicaid office
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Warehouse Coordinator

Edag, Inc.
05.2008 - 12.2009
  • Inventory Control
  • Warehouse management
  • Fed production line
  • Hi-low Certified
  • Optimized space utilization for increased storage capacity with thoughtful warehouse layout planning.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.

Education

Medical Billing, Coding And Administration

Ross Medical Education Center
Madison Heights, MI
03.2010

Accounting and Business Management - Accounting And Business Management

University of Phoenix
Troy, MI
01.2004

Accounting and Business Management - Accounting And Business Management

Baker College of Flint
Flint
01.1995

Skills


  • Time management, Problem Solving, Adaptability, Analytical Thinking, Team Player, Organizer, Microsoft Office, Detail Oriented, Self-Motivated,
    Effective Communication, Active Listener, Dependability,
    Problem Solving, Empathy, Data Entry, Invoicing

References

References can be provided upon request.

Timeline

Security Officer

Desert Diamond Casino & Entertainment
11.2021 - 08.2023

Correctional Officer Trainee

Arizona State Prison Complex
06.2020 - 06.2021

Inhouse Bookkeeper Part Time Assistance

Faith Center
03.2016 - 06.2020

Assistant Payroll and Accounts Payable

Accountemps/Kelly Services
07.2010 - 02.2016

Warehouse Coordinator

Edag, Inc.
05.2008 - 12.2009

Medical Billing, Coding And Administration

Ross Medical Education Center

Accounting and Business Management - Accounting And Business Management

University of Phoenix

Accounting and Business Management - Accounting And Business Management

Baker College of Flint

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KAREN SANTA CRUZ