Karen Santiago
Elgin,TX
Summary
Dynamic and detail-oriented professional with expertise in beverage preparation and staff training, committed to excelling and adapting to diverse circumstances. Bilingual with strong active listening skills, skilled in inventory management to maintain optimal stock levels and enhance customer experience. Proven ability to uphold high standards of cleanliness and hygiene in various environments.
Overview
3
3
years of professional experience
Work History
Bobarista/ Shift Lead
Teapioca Lounge
03.2024 - Current
- Prepared and served a variety of bubble tea beverages following established recipes.
- Assisted in training new staff on beverage preparation techniques and customer services protocols.
- Managed inventory levels to prevent stock shortage, and ordered supplies to keep location well stocked with necessary supplies.
House Cleaner
Shalom Services
06.2023 - 08.2023
- Sanitized and cleaned bathrooms to maintain hygiene.
- Changed bed linens and collected soiled linens for cleaning.
- Executed floor scrubbing with special cleaners and equipment for optimal cleanliness.
Education
No Degree -
Austin Community College
Austin, TXHigh School Diploma -
Kipp Austin Collegiate
Austin, TX06.2023
Skills
- Bilingual
- Stocking supplies and retail products
- Active listener
- Attention to detail
Languages
Spanish
English
Timeline
Bobarista/ Shift Lead
Teapioca Lounge
03.2024 - Current
House Cleaner
Shalom Services
06.2023 - 08.2023
No Degree -
Austin Community College
High School Diploma -
Kipp Austin Collegiate