Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Karen Saylor

Elkins Park,PA

Summary

Dynamic medical billing and office management professional with over 15 years of experience in high-volume healthcare environments. Expert in the full revenue cycle, including accurate charge entry, claim resolution, and multi-state billing. Proven track record of enhancing operational efficiency through meticulous records management and staff training on complex EHR systems.

Overview

15
years of professional experience
1
Certification

Work History

TJ Billing Company
Lafayette Hill, PA

Medical Billing Specialist
10.2025 - Current

Job overview

  • Database Management: Utilized a wide array of specialized EHR/EMR platforms—including Eclipse, ChiroTouch, ChiroFusion, Medisoft, Jane, Simple Practice, and Atlas—to maintain data integrity across diverse medical specialties.
  • Multi-State Revenue Cycle: Accurately enter and approve charges for multiple offices across the US, specializing in Chiropractic, Physical Therapy, and Psychology.
  • Staff Training & Leadership: Serve as a lead trainer for onboarding and current employees on essential administrative workflows, including claim creation and documentation standards. Assisted in onboarding and off boarding 7 employees.
  • Claims Optimization: Audit claims for accuracy and ensure all required clinical documentation is attached prior to submission to minimize denials and delays.
  • Expedient Logistics: Coordinate the secure delivery of medical records and billing items via electronic transmission, fax, and traditional mail to meet strict insurance deadlines.
  • Accounts Receivable: Perform regular follow-ups on outstanding claims and research unpaid services to secure maximum reimbursement for providers.
  • Adapted quickly to changes in billing guidelines and insurance policies effectively.

Forensic Rock
Doylestown, PA

Case Manager
02.2025 - 09.2025

Job overview

  • Managed sensitive medical-legal records, ensuring strict adherence to privacy regulations and organized retrieval systems.
  • Monitored case progression for strict deadlines and coordinated multi-party communication for inspections and meetings.
  • Streamlined file organization by reviewing materials and determining appropriate documentation requests for clients.
  • Provide support to lead and associate accident reconstructionists.
  • Assist with conflict checks, opening files, and closing case files. Average case intake 3 daily.
  • Assist with submitting Right-To-Know, Freedom Of Information Act, and other document requests

DJS Associates
Abington, PA

Lead Case Coordinator
11.2021 - 02.2025

Job overview

  • Promoted to Lead of Pending Department to oversee new matter inquiries and conflict-of-interest checks. (Nov. 2022)
  • Verified medical and legal information from multiple sources including witness statements, depositions, and news articles.
  • Entered all matters into system under company time guidelines and protocols
  • Scheduled Engineer and client telephone conference calls
  • Assisted in engineering assignments per case
  • Enter contacts and firms/organizations in PracticeMaster operating system

Tri-County Pain Management
Warminster, PA

Workers Compensation Fee Review Specialist
12.2020 - 11.2021

Job overview

  • Logged charges and payments for multiple offices within the Eclipse EHR system, covering chiropractic, pain management, and EMG services.
  • Was in charge of 5 of 18 offices charge entry and accurate claims processing
  • Specialized in PA Workers’ Compensation Fee Reviews and NJ PIP MVA claims.
  • Performed comprehensive insurance verification and follow-ups on multi-faceted medical claims

Holly Medical Center
Burlington Township, NJ

Assistant Manager / Medical Scribe /Medical Transcriptionist
02.2011 - 09.2020

Job overview

  • Translated medical jargon into correct terminology and transcribed specialized reports for chiropractic settings.
  • Maintained medical charts and digital archives, developing filing and retrieval systems for EMR files.
  • Advised providers on billing and documentation policies to ensure compliance with insurance regulations.
  • Compiled and tracked outstanding balances owed from Arbitration Awards following PIP and/or Letters of Protection.
  • Responded effectively and succinctly to Independent Medical Examinations performed by insurance companies doctors.
  • Organized files for court proceedings (Depositions, Release Examinations, Arbitration wherein doctor's presence was requested).
  • Mastered manual X-ray film processing of all new patient X-rays in a darkroom setting, ensuring high-quality images without reliance on digital systems. Average of 10 new patients weekly; daily patient total between 40 and 52.

Education

Rowan College At Burlington County - Formerly BCC
Pemberton, NJ

Associate of Arts from Psychology

University Overview

  • Dean's List 2007-2009

Rutgers University
New Brunswick, NJ

Associate of Science from Psychology

University Overview

  • Completed 1 semester into Bachelors Degree in Psychology

Skills

  • HIPAA compliance
  • Payment posting
  • Claim submission
  • CPT knowledge
  • Files and records management
  • Quality-oriented team player
  • Proficiency in Multiple EHR/Database systems including: Eclipse, ChiroTouch, ChiroFusion, Medisoft, Jane, Simple Practice, Atlas, PracticeMaster

Certification

  • Medical Coding Certification (CCS) | Issued 2024
  • Medical Law Certification | Issued 2024
  • Privacy Law and HIPAA Certification
  • Business Management Certification

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Growing herbs, vegetables, or fruits in home gardens
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Passionate about balancing physical health with mental and emotional wellness
  • Enjoy participating in bikram yoga/hot yoga for overall physical and mental well-being

Timeline

Medical Billing Specialist
TJ Billing Company
10.2025 - Current
Case Manager
Forensic Rock
02.2025 - 09.2025
Lead Case Coordinator
DJS Associates
11.2021 - 02.2025
Workers Compensation Fee Review Specialist
Tri-County Pain Management
12.2020 - 11.2021
Assistant Manager / Medical Scribe /Medical Transcriptionist
Holly Medical Center
02.2011 - 09.2020
Rowan College At Burlington County - Formerly BCC
Associate of Arts from Psychology
Rutgers University
Associate of Science from Psychology

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Karen Saylor