Summary
Overview
Work History
Education
Skills
bike riding motorcycles
Timeline
ProjectManager

Karen Schneider

Portland,OR

Summary

Experienced non-medical Care Provider offering 2 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.

Overview

14
14
years of professional experience

Work History

Caregiver

Portland Adventist
Portland, Oregfon
03.2020 - 06.2022
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives. my brother got put on hospice i took are of him til his passing

Csr

Spectrum
Portland, Oregon
03.2017 - 07.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered constant flow of customer calls with minimal wait times.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.

Csr

Wanolo
Portland, Oregon
08.2009 - 02.2010
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Answered constant flow of customer calls with minimal wait times.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Optometric Tech

Mastereye
Portland, Oregon
10.2004 - 05.2008
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Participated in community vision screenings and outreach programs to promote optometry services.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Collaborated with optometry staff to reach individual and team goals.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.

Optician

Binyins
Portland, Oregon
03.1998 - 07.2003
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Operated lensometers to orient and mark uncut lenses for eyeglasses.
  • Learned new catalog of items to present current options to patients.
  • Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
  • Recorded [Type] measures accurately and placed orders with eyeglass manufacturers.

Education

High School Diploma -

Clackamas
Clackamas
02.2012

Skills

  • Client Records Management
  • Client Education
  • Bedside Care
  • Problem Identification
  • Service Documentation
  • Sound Judgment
  • Physical Stamina
  • Time Management
  • Personal Service

bike riding motorcycles

i like riding my motor cross bike good released

Timeline

Caregiver

Portland Adventist
03.2020 - 06.2022

Csr

Spectrum
03.2017 - 07.2019

Csr

Wanolo
08.2009 - 02.2010

Optometric Tech

Mastereye
10.2004 - 05.2008

Optician

Binyins
03.1998 - 07.2003

High School Diploma -

Clackamas

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Karen Schneider