Karen Severin
Grayslake ,IL
Summary
Dedicated Management professional with extensive experience directing operations, sales, and staffing for numerous locations throughout district. Excellent record of success driving improvements and elevating staff performance resulting in increased revenues.
Overview
14
14
years of professional experience
Work History
Center Store Operations Specialist
Jewel Osco
06.2019 - Current
- Assist 19 stores in providing excellent customer service
- Coach and Train Store teams in regards to merchandising standards, sales, margin, and expense control
- Support and implement Merchandising programs and goals
- Communicate issues and provide feedback between Store Support and Store teams
- P&L management
- Identify and mentor high potential associates
- Established standard of good buying practices and awareness of inventory financials
- Skilled at working independently and collaboratively in team environment
- Self-motivated, with strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in team settings, providing support and guidance
Store Director
Jewel Osco
09.2013 - 06.2019
- Lead and manage expectations for team of 100-150 associates, culture of accountability
- Ensure execution of company initiatives and standards to deliver sales results
- Provide superior shopping experiences
- Hiring
- Protected store from loss or theft by enforcing clear security policies
- P&L Management
- Applied performance data to evaluate and improve operations
- Ensured promotions were accurate and merchandised to company's standards
- Analyzed operating and financial statements for profitability ratios
- Utilized information technology to record sales figures, for data analysis and forward planning
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Business Support Manager
Jewel Osco
04.2011 - 02.2013
- Supported 180 Floral Departments with sales of $75M
- Selected and procured weekly and seasonal programming
- Created new programs, re invented existing programs to drive sales increase
- Maintained existing and created new relationships with vendor community in order to grow sales
- Outlined production commitments and timetables using sales forecast information
- Assessed inventories and brought in supplies to keep stock within optimal levels for expected demands
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement
- Executed business plans to further strengthen and maximize territory sales and profits
- Held meetings to communicate new policies and procedures to appropriate personnel.
Merchandising Coordinator
Jewel Osco
01.2010 - 04.2011
- Maintained retail and image integrity relating to weekly ad
- Collected and finalized financials for individual merchandising categories
- Managed communications within Grocery Merchandising team and additionally to 180 retail locations
- Shadowed Sales Managers, attending meetings and negotiations
Education
Associate of Arts - Social Science
Harper College
Palatine Illinois1992
Skills
- Budgeting and forecasting
- Customer relations
- Cost reduction strategies
- Process improvement
- Word, Excel, Power Point
- Project planning and development
- Staff leadership
- Coaching and mentoring
- Retail management
- Team building and motivation
Timeline
Center Store Operations Specialist
Jewel Osco
06.2019 - Current
Store Director
Jewel Osco
09.2013 - 06.2019
Business Support Manager
Jewel Osco
04.2011 - 02.2013
Merchandising Coordinator
Jewel Osco
01.2010 - 04.2011
Associate of Arts - Social Science
Harper College
Affiliations
- Nextup
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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