Karen Sinisterra
Janpro
Oklahoma City,OK
Summary
Dynamic Store Manager with a proven track record at 7-11, excelling in customer service and inventory management. Successfully trained teams to enhance sales performance and implemented effective promotional strategies, resulting in improved product visibility. Adept at problem-solving and fostering a positive work environment, driving operational excellence and team success.
Work History
Store Manager
- Supervised daily store operations to ensure compliance with company policies and standards.
- Trained and mentored staff on customer service protocols and inventory management practices.
- Implemented promotional strategies to enhance product visibility and sales performance.
- Analyzed sales data to identify trends, adjusting stock levels accordingly for optimal inventory management.
Janitorial Franchise Owner
2 Years 5 Months- Managed daily operations, ensuring quality standards and compliance with safety regulations.
- Developed and implemented training programs for new franchise employees.
- Streamlined supply chain processes to enhance efficiency and reduce costs.
- Conducted regular inspections to maintain cleanliness and operational excellence.
Education
High School Diploma
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Customer service management
Training and mentoring
Store opening and closing
Team leadership
Friendly and positive
Team leadership and coaching
Store merchandising
Inventory management
Cash management
Retail inventory management
Shift scheduling
Employee training
Inventory control
Recruitment and hiring
Timeline
Janitorial Franchise Owner
Janpro
03.2024 - CurrentRead More
Store Manager
7-11 Store
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Guthrie Job Corps
High School Diploma
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