Karen Smith

Prepared flowers for sale. Recommended and created floral arrangements for high-end customers.

• Provided sales training to store associates at BuyBuyBaby and Babies R Us for baby products to sell to consumer.
• Attended trade shows to sell baby products to the public.
• Partnered with departmental managers to ascertain product training needs and subsequently provide effective training.

• Sold Math, Physics, Chemistry, Biology, Economics and Finance textbooks to college professors.
• Made between 80 and 100 outbound calls daily to prospects.
• Visited campuses in-person to sell products.
• Attended conferences featuring professors to sell textbooks.
• Promoted to Senior Sales Representative in 2003.
• Developed exceptional interpersonal, speaking and listening skills from talking with both customers and upper management.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.

• Sold cosmetic products in a retail, quota-based setting.
• Achieved quarterly pre-sale goals during promotions through in-person and phone contact
• Increased sales and customer satisfaction through personalized servicing.
• Increased sales by offering advice on purchases and promoting additional products.

• Sold Toyota vehicles
• Demonstrated product, negotiated price, closed business and delivered vehicles to customers.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Engaged in detailed conversations with customers to better uncover individual needs.

• Taught Spanish and French at both the high school and middle school levels
• Designed creative and engaging lessons.
• Listened to and implemented feedback from students administrators and parents.
• Achieved Professional Teacher Status.

• Taught Spanish to middle school students.
• Designed creative and engaging lessons.
• Attended department meetings to develop and update course curricula.
• Explained concepts and assignments in both native and non-native languages.
• Conducted foreign language exams to determine fluency and comprehension.
• Was responsible for the textbook choice for the department.