Summary
Overview
Work History
Education
Skills
Timeline
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Karen Snider

Miami,FL

Summary

Highly personable and skilled in customer service, with background as Host and Hostess in restaurant, lounge, and coffee shop settings. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.

Overview

5
5
years of professional experience

Work History

Barista

Amber Varas
Miami, FL
01.2024 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.

Restaurant Hostess

Lina pene
Miami, FL
04.2020 - 08.2023
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.

Education

Miami Senior High School
Miami, FL
05-2025

Skills

  • Up-selling
  • POS Systems
  • Dining room maintenance
  • Food Preparation
  • Cash Handling
  • Coffee expertise
  • Food Running
  • Order Taking
  • New Hire Training

Timeline

Barista

Amber Varas
01.2024 - Current

Restaurant Hostess

Lina pene
04.2020 - 08.2023

Miami Senior High School

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Karen Snider