Hi, I’m
Karen Soto Ontiveros
Torrance,CA
Summary
Responsible Lead Care Partner with expertise in patient care and proficient in emergency response care. Skilled at monitoring ongoing conditions with knowledge of documentation practices. Compassionate nature provides families with peace of mind while offering ambulation and personal assistance to meet diverse patient needs. My goals are to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking Resident Care Coordinator Position. Offering excellent communication and good judgment. Enthusiastic Lead Care Partner eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
13
years of professional experience
Work History
The Kensington Redondo Beach
Lead Care Partner / Interim Supervisor
06.2019 - Current
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled family/resident complaints, resolved issues to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Recognized and reported abnormalities or changes in patients' health status to RN/LVN and Manager.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Gathered, organized and input information into digital database.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged residents in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided regular training on infection control and proper PPE use, and supported senior residents both with and without COVID infection during quarantine isolation.
- Mentored newly hired employees on operating equipment such as Hoyer Lifts and Sit to Stands.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound residents to prevent bedsores and maintain comfort levels.
- Supported daily hygiene needs of residents by assisting with bathing, dressing, dental care and personal grooming.
- Monitored residents overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assist in maintaining senior resident charts. Document assistance provided to senior residents throughout each shift. Communicate all changes and unusual observation concerning resident physical and psychosocial functioning
Belmont Village Senior Living
Caregiver
11.2013 - 06.2019
Job overview
- Assisted with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged residents in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with residents to deliver emotional support and companionship.
Disability Group Inc.
Front Desk Receptionist
12.2011 - 11.2013
Job overview
- Responsible for handling front office reception and administration duties, including greeting guests.
- Answering phones, handling company inquiries, and sorting and distributing mail and also schedule meetings.
Orthopedics Office
Medical Assistant
07.2010 - 12.2011
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Education
Carson High SchoolCarson, CA
High School Diploma
06.2009
Everest CollegeTorrance, CA
Medical Assistant Diploma
05.2010
University Overview
- Graduated With Honors
Skills
- Fluent speaking Spanish
- Customer Relationship Management
- Supervising Employees
- Problem Resolution
- Department Organization
- Leadership
- Meal Planning and Preparation
- Patient Care
- Care Plan Assessment
- First Aid and CPR Certified
- Advanced knowledge of Parkinson’s Disease, Dementia, and Alzheimer’s Disease
- Proficient with Microsoft Office, MatrixCare and RELIAS
Timeline
Lead Care Partner / Interim Supervisor
The Kensington Redondo Beach
06.2019 - Current
Caregiver
Belmont Village Senior Living
11.2013 - 06.2019
Front Desk Receptionist
Disability Group Inc.
12.2011 - 11.2013
Medical Assistant
Orthopedics Office
07.2010 - 12.2011
Carson High School
High School Diploma
Everest College
Medical Assistant Diploma
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